Ratings based on 102 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Trip to Tuscany
Posted 14 Oct 2023 on HotelsVery good hotel. Nice breakfast and very good location for exploring Tuscany.
Room very confortable and clean.
by A verified traveler
Posted 6 Oct 2023 on Hotels
Wonderful stay.
by A verified traveler from FORT LEE
Posted 18 Sep 2023
Excellent hotel
by A verified traveler
Posted 11 Sep 2023
Gorgeous hotel downstairs, our bedroom was lovely and bright with a huge double shuttered window that opened out onto the garden and hill view. Our friends however had a split level room which dark & had a lot of wasted space in it so it did not have any chairs to
on a the tv was where mirror should have been. It only had a very small window which didn’t open. Choose your room carefully. Hotel services could be much better it coffee machines were in rooms and a water/ice machine was available on each floor. You could buy water from the bar, however this was often unmanned so had to go to reception to ring for bar person to come down and then go back to bar to be served. It was pretty costly as well. There was only one staff member in bar area when it was manned. A bar menu was on display however nothing available except 2 types of focaccia . The bar lounge area was more of a meeting area rather than a social place to sit with friends. It was very tastefully decorated however sadly lacked any atmosphere. Hotel was ok and would be much more appealing if more services available.
by A verified traveler
Posted 3 Jul 2023
Cleanliness and overall facility.
Comment from Hotel Management
6 Jul 2023 by Front Desk, Hotel Management
Dear Mr. Moquin Thank you so much for your 5/5 review, it means a lot to us.Kindest regards
by A verified traveler
Posted 2 Jul 2023
Really nice place to stay.
Comment from Hotel Management
2 Jul 2023 by Reception, Hotel Management
Dear Mr. Moquin,thank you so much for your review and kind words!
by A verified traveler
Posted 5 May 2023
Charming classical hotel. Walkable diatance to everything in Montecatini. Great stay
Comment from Hotel Management
6 May 2023 by Front Desk, Hotel Management
Dear Elsa, we are happy you enjoyed your stay at our hotel. Thanks a lot! Best regards.
by A verified traveler
Posted 13 Apr 2023 on Hotels
Comment from Hotel Management
2 May 2023 by Front Desk, Hotel Management
Dear Guest, thank you so much for your kind review. Regards
by A verified traveler
Posted 13 Nov 2022
Excellent service and hotel
Comment from Hotel Management
30 Dec 2022 by Front Desk, Hotel Management
Dear Guest, thank you for your review and kind words.
by A verified traveler from cliffside park
Posted 30 Sep 2021
Nice fully renovated hotel. Great location