Ratings based on 201 Verified Reviews

4.2 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 5 Mar 2024
Overall it was a good experience. The staff was nice and the room was comfortable enough.
4 out of 5
by A verified traveler from Roselle Park

This traveler left a rating score only Posted 5 Jan 2024
1 out of 5
by A verified traveler from swansea

Posted 20 Nov 2023
Appalling customer service. Waiting staffs attitude was abrupt and disrespectful. Worst customer service I have ever experienced. So much so that we left a day early. Miserable horrible staff especially the waitress that works on the breakfast buffet who actually accused me of taking a breakfast side plate! Additionally the abusive abrupt head waiter that brought out the buffet food was unprofessional and raised his voice to me across the dining area. Couldn’t wait to leave Boston Hotel, left a day earlier than booked, Would never stay there again and definitely wouldn’t recommend for others to stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Montecatini

Posted 14 Nov 2023 on Hotels
Personal de recepción muy amables, los camareros correctos. Ambiente tranquilo.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 29 Oct 2023 on Hotels
Ottimo hotel in centro, personale professionale e disponibile, camere ampie e ben arredate. Colazione varie e molto ricca. Prezzo vantaggioso. L'ho
5 out of 5
by A verified traveler

Quick trip.

Posted 14 Sep 2023 on Hotels
Amazing weather , good location when it comes to transport and restaurants , breakfast had loads of food to choose from , and the swimming pool was a good touch to the hotel.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 May 2023 on Hotels
5 out of 5
by A verified traveler

Great Value and Excellent Location

Posted 9 May 2023 on Hotels
A hidden gem that is close to the Terme Station and center of town with only a 10 minute walk. We found a Ferris Wheel and Merry Go Round in the town square. What fun!