Ratings based on 759 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Currently under renovation but still quiet. The front desk person was very welcoming and made sure we had everything we needed. Our room was very clean and the bed was comfortable. Excellent stay for us mid road trip.
Comment from Hotel Management
5 Jun 2024 by Jon, Manager | Baymont - Monte Vista Colorado, Hotel Management
Greetings Sarah,Thanks you very much for allowing us to earn a great score of 5 out of 5!I will share you comments with our staff. It is do delightful when our guest have a great experience and share it with us. Safe travels for the rest of your journey and hope you come back real soon to stay with us. :-)
by A verified traveler
Posted 4 Jun 2024
The place was completely under construction. I can’t believe we were charged the full rate. Should be adjusted down until construction is done
Comment from Hotel Management
4 Jun 2024 by Jon, Manager | Baymont - Monte Vista Colorado, Hotel Management
Greetings John,Thanks for taking the time to provide us feedback on your stay.We are very excited about our new carpet and I believe the installation was complete on the floor you were staying with us on. I do believe the stairs were not completed yet.I hope the rest of your stay was great and we should have all the carpet in the next time you are in need of lodging in our neck of the woods.I hope you enjoyed the rest of your stay.
by A verified traveler
Posted 7 May 2024
Nice hardwood floors, nice staff, carpet needs cleaning
Comment from Hotel Management
7 May 2024 by Jon, Manager | Baymont - Monte Vista Colorado, Hotel Management
Greeting Natasha, Thank you so much for the 5 out of 5 review. We are so glad to have you as our guest.The new Guest Room Flooring has been a real hit. I will forward your comment to staff. We always try to offer an Elevated Guest Experience, and it seems we hit a home run :-) We have new Carpet being delivered next week and it should be installed in June. Hope to see you again real soon!
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
7 May 2024 by Jon, Manager | Baymont - Monte Vista Colorado, Hotel Management
Hi Daniel, Thanks for taking the time to provide us a score of 4 out of 5 ! We would really appreciate any feedback you could provide that would help earn a 5 out of 5 on your next visit. We are always working to be the best for our guests :-) Hope to see you again soon!
by A verified traveler
Posted 22 Apr 2024
Everything was great except due to construction in the building, there was not an ice machine available. Also not a big fan af the half wall glass shower "door". Water ends up all over bathroom floor where the wall did not block. May be a fall issue for some. Even with bath mat down as it was also wet with the water. Overall, excellent review though.
Comment from Hotel Management
22 Apr 2024 by Jon, Manager | Baymont Monta Vista Colorado, Hotel Management
Greeting Karen, Thank you so much for the 5 out of 5 review.We are so glad to have you as our guest. So far the "Shower Fins" have been well received and think you are going to find that many hotels and resorts are updating their bath area with them. Only time till tell on this update.We will put a sign at the front area that the Ice machine is available through the rear door and is fully operational. Thanks for pointing this out to us! Hope to see you again soon!
by A verified traveler
Some problems
Posted 14 Mar 2024 on HotelsThere were problems with my room phone and the door to the room (that sometimes did not lock when I left the room. The hotel is being remodeled, so perhaps this explains some issues. The man at the desk was very helpful to me.
Comment from Hotel Management
22 Mar 2024 by Jon | Baymont - Monte Vista Colorado, Hotel Management
Hi Mark, We appreciate you taking the time to provide us feedback on your stay. As you mentioned the property is being completely remodeled and 40% of the rooms are complete. The remodel includes new self close hinges so this will not be an issue on your next stay. I will pass on your Front Desk positive comment onto the Staff. Hope to see you again soon!
by A verified traveler
Posted 12 Mar 2024
Property is under renovation
Comment from Hotel Management
12 Mar 2024 by Jon | Mnager, Baymont Monte Vista Colorado, Hotel Management
Greeting Melissa! Thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate you taking the time to provide us such a fantastic review. As you mentioned, we are in the midst of renovations for a completely elevated guest experience in 2024 including the opening of our pool and hot tub. Hope to see you again soon!
by A verified traveler
Posted 11 Mar 2024 on Orbitz
Comment from Hotel Management
12 Mar 2024 by Jon | Manager, Baymont Monte Vista Colorado, Hotel Management
Hi Kelly, We appreciate you taking your time to provide us feedback as that is very important for us to continue to improve our Guest experience. As we don't have any specifics as to the review score I am thinking this may have been because of the bit of a temporary shortage in parking.Our exterior remodel should be done by the end of March and solve that issue. If there were any other items you would care to share, please contact us and we would be sincerely grateful for detailed feedback so that we can improve.Hope to see you back again soon!
by A verified traveler
Posted 20 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Greeting Linda! Thank you so much for staying at our Baymont by Wyndham Monte Vista, we appreciate you taking the time to provide us your review. As you may have noticed we are in the midst of renovations for a completely elevated guest experience in 2024 including the opening of our pool and hot tub. Hope to see you again soon!
by A verified traveler
Posted 30 Jan 2024
Comment from Hotel Management
1 Feb 2024 by Jon | Manager, Baymont by Wyndham - Monte Vista, Hotel Management
Hi Conner,Thank you for staying with us.We appreciate you taking your time to provide us feedback. Guest experience is paramount to us.I am a concerned about the score of 1 out of 5 considering you stayed with us on January 24 through the 26th and choose to stay with us again on January 29 which we appreciate.What could we have done to improve your second stay just 3 days later?Was the food selection at breakfast not to your liking, was the new pillows a bit to firm, was the new bedding and towels not soft enough?We have had lots of compliments on our new bedding, pillows and towels and hope you enjoyed them as well !Feel free to contact us directly if you prefer not to reply on this platform.We work hard to create a great experience for all of our guests and am sincerely sorry that we did not live up to your expectations on your second stay.Feedback is the best way for us to know how we are doing.
