Ratings based on 206 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2023
We stayed in a suite--sitting area with sofa and chair between door and bedroom area. Nicely appointed. We did not use the swimming pool or spa. There is a pleasant bar with outdoor tables on a patio with a view down to the Adriatic. Breakfast tables are on the same patio. The hotel restaurant was a great deal--25 Euros for pasta, main, contorno, and dessert. Pretty sure that it's the best option in Monte Sant'Angelo, a delightful place to stay in the Gargano.
Comment from Hotel Management
28 Sep 2023 by Palace_Hotel_San_Michele, Hotel Management
Dear Jonathan,thanks a lot for your feedback, we are happy that you have enjoyed our Hotel!See you in a next timeKind Regards
by A verified traveler
Posted 19 Jul 2023
Room was spacious and air conditioning worked well. Hotel was a little dated and towels were like tablecloths. Pool was nice and access to beach chairs and umbrella was a bonus.
Comment from Hotel Management
20 Jul 2023 by Palace_Hotel_San_Michele, Hotel Management
Dear Amanda,thanks a lot for your feedback!Best Regards
by A verified traveler
Posted 7 Jul 2023
Comment from Hotel Management
27 Jul 2023 by Palace_Hotel_San_Michele, Hotel Management
Thanks a lot for your feedback!See youBest Regards
by A verified traveler
Posted 30 Jun 2023 on Hotels
Comment from Hotel Management
3 Jul 2023 by Palace_Hotel_San_Michele, Hotel Management
Dear Soraya,thanks a lot for your feedback!Best Regards
by A verified traveler
Posted 22 Jun 2023 on Hotels
Hotel was brilliant and location brilliant only downside was we wanted to stay one more night and they gave us price and next morning they put price up and they weren’t helpful so we left bit disappointed but nice place
Comment from Hotel Management
26 Jun 2023 by Palace_Hotel_San_Michele, Hotel Management
Dear,we thanks a lot for your positive feedback!Thanks
by A verified traveler
Posted 19 Sep 2022
The wiev. Grest location.
Comment from Hotel Management
20 Sep 2022 by Palace_San_Michele, Hotel Management
Thanks a lot Mrs YanethHave a nice days
by A verified traveler
Posted 12 Aug 2022
Staff was friendly and helpful. Our room was nice and roomy and the bed comfortable and A/C worked well. Price of room was a bit high though, especially since there were no amenities like soap or shampoo or regular towels in the bathroom. (The towels that were available looked more like linens.) The faucet was leaking but the bathroom was far enough from where we slept that the dripping didn't bother us. We didn't want to come off as complaining Americans so we didn't report any of these things to the front desk. It would have been nice -- since the price of the room was so high -- to have a coffee maker in the room for coffee in the AM. The breakfast that came with booking the room was awesome though. Location is nice - close to the castle and sanctuary and the charming town. We didn't stay long enough to take advantage of the spa and were surprised that we would be charged for towels to go to the pool with so we didn't go. 🙁Again, for the price we paid, shouldn't bathroom and pool towels be included? We think so. We slept good the first night; the second night, there seemed to be lots of activity in the early hours of AM (Monday night) and we kept hearing sounds like our door clicking (maybe from air moving through area in hallway?). Air-conditioning was of utmost importance since we visited in August and our room met the expectations where this was concerned. We were shown how to use the TV when we first checked in but couldn't manage to get it to work afterward.
by A verified traveler
Posted 4 Aug 2022 on Orbitz
A beautiful and old world charming hotel in a fantastic setting. Monte Santangelo is filled with history, amazing food and culture, and is genuinely off the tourist trail. A hidden gem for anyone seeking a peaceful holiday in Puglia!
Comment from Hotel Management
5 Aug 2022 by Palace_San_Michele, Hotel Management
Dear Shirley,
thanks a lot for your feedback!
Have a nice days in Puglia!
See you soon
by A verified traveler from Niagara Falls
Posted 28 May 2022
by A verified traveler from Mill Creek
Posted 15 May 2022
The hotel is comfortable though it could use an update. The WiFi had some issues but they are working to correct it. The staff was excellent! Helpful and friendly. They are still using COVID protocols for public areas. The views are amazing and you have access to the whole Gargano penalty from here. Provided you don’t mind driving the twisted roads.
Comment from Hotel Management
16 May 2022 by Palace_San_Michele, Hotel Management
Dear Mr Scott
thank you for your feedback!
We are happy that you enjoyed your stay at our property.
