Ratings based on 219 Verified Reviews

3.9 out of 5
73% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Feb 2024 on Hotels
Comment from Hotel Management
31 Mar 2024 by Departamento de atención al cliente, Hotel Management
Muchas gracias por la valoración.
5 out of 5
by A verified traveler

Posted 30 Jun 2023 on Hotels
Comment from Hotel Management
1 Jul 2023 by Departamento de atención al cliente, Hotel Management
Muchas gracias por la valoración
4 out of 5
by A verified traveler

Ok but not a 4 star hotel

Posted 10 Aug 2022 on Hotels
It is an old 4 stars hotel... Need some renovations. Air conditioning didn't work properly, not enough soundproof, on the first night the hotel had organised a party next to the swimming pool & our room was on that side, we couldn't sleep until the music stopped at 2:30am !!! Breakfast was very complete, lots of choice, ok for the price (12€/person). Free on site big parking
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Aug 2022 on Hotels
5 out of 5
by A verified traveler

Posted 25 May 2019 on Hotels
Big spacious hotel, lovely outdoor ares, pool, gardens, room had balcony😊 good food.
Comment from Hotel Management
1 Jun 2019 by Olga K Revenue manager, Hotel Management
First of all, we would like to thank you for your confidence in choosing us for your stay and to thank you for having spent some time sharing with us your opinión. We hope to see you soon in our Hotel. Warm Greetings,
3 out of 5
by A verified traveler

Posted 25 Jun 2018 on Hotels
Comment from Hotel Management
29 Jun 2018 by Meri G, Hotel Management
Apreciado cliente Gracias por dejar su valoración en Expedia. Reciba un cordial saludo
2 out of 5
by A verified traveler from Uk

Big hotel - souless

Posted 8 Apr 2018
Very large . Very empty. Could be lovely and maybe it is with more people there and when the outdoor pool etc are operating . Shower and bath did not work correctly. Smoke alarm is in the middle of the bedroom so flashes in your eyes all night. Thermal pools good but you pay extra for them.
Comment from Hotel Management
9 Apr 2018 by C.Capdevila - Revenue Manager, Hotel Management
Dear customer, we regret not having met your expectations. We look forward to welcoming you again in the future and improving your experience. Greetings and see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Barcelona

Nice spa hotel close to the beach and wine area

Posted 3 Apr 2018
Pros: Nice spacious hotel, great gardens and Thermal Spa.
Cons: There was no normal Sauna in the Spa.
Location: Beach 10 mins drive away, wine cellars in Priorat wine area 20 mins away. Salou 5 mins and motorway close by so very well connected by car.
Very pleasant stay during Easter days although everywhere else was crowded. Hotel was also fully booked but everything worked well, no major queues anywhere. Breakfast was a bit busy, otherwise really enjoyed the quiet break and thermal spas.
Comment from Hotel Management
9 Apr 2018 by C. Capdevila - Revenue Manager, Hotel Management
Thank you Mme. Anne for your comment and rating. We will be glad to receive you again in the future. Best regards.
3 out of 5
by A verified traveler

I WOULD SAY THIS WAS A BEAUTIFUL HOTEL ONCE

Posted 24 Mar 2018 on Hotels
Reception area was nice only half of water feature working. The room was comfortable with lots of space. no coffee/tea in room. Bed sheets were not changed when asked to, as I had bug bites. the main spa was closed and no towels left in small spa when requested. Gym equipment outdated and useless. breakfast was ok, coffee from vending machine-not so good. the glass screens.on balcony rattled all night due to winds. the grounds would have been nice if maintained. As a business traveller this was not the best - maybe for a romantic getaway. but needs a lot of work/money in bringing it back to a 4-star hotel which I am accustomed to.
Comment from Hotel Management
31 Mar 2018 by C. Capdevila - Revenue Manager, Hotel Management
Dear customer, we regret not having met your expectations. We take note of all your observations that will help us improve. We hope to receive you in more occasions in the future. Greetings and see you soon.
4 out of 5
by A verified traveler

Posted 27 Feb 2018 on Hotels
Comment from Hotel Management
1 Mar 2018 by C. Capdevila - Guests Relations, Hotel Management
Thank you Mr. Colin for your rating. We hope to receive you soon. Regards.