Ratings based on 254 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
Comment from Hotel Management
11 May 2024 by Elizabeth , Hotel Management
Thank you so much for the perfect score! See you again soon!
by A verified traveler
Posted 12 Oct 2023
We have stayed here many times. Always a pleasure and easy walk to the village.
Comment from Hotel Management
13 Oct 2023 by Andrée Morrissette- GM, Hotel Management
Thank you for taking the time to share your feedback. It's always a pleasure to welcome you, your comments are important to us and we appreciate it.
by A verified traveler
Posted 6 Oct 2023
by A verified traveler from Ottawa
Posted 6 Sep 2023
It is not made clear on the Hilton Grand Vacation Mont-Tremblant website that the hotel does not have any food service, a real drawback when the only restaurants or groceries are not within walking distance, you would need to take your car and pay to park. Shuttle stops at 5pm in September. We were visiting for one night only, the hotel was not able to check us in until after 4pm, and despite the Expedia booking indicated 11:00am checkout, we were told that was for owners only, other guests checkout was 10:00am. The front guest team was lovely in any case, and the outdoor landscaping and amenities are super.
Comment from Hotel Management
7 Sep 2023 by Elizabeth, Hotel Management
Thank you for the great score you gave us! On behalf of the Hilton Grand Vacations Club Tremblant Team, thank you for taking the time to complete the online comment card. We really appreciate this feedback and listen carefully.I will pass along your good words towards the staff, very appreciated!
by A verified traveler
Posted 2 Sep 2023
All good!
Comment from Hotel Management
3 Sep 2023 by Elizabeth, Hotel Management
Thank you for the perfect score!
by A verified traveler
Posted 27 Jun 2023
Comment from Hotel Management
17 Jul 2023 by Andrée Morrissette- GM, Hotel Management
Gracia! for your feedback
by A verified traveler
Posted 24 Jan 2023 on Hotels
Comment from Hotel Management
13 Feb 2023 by David, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 10 Oct 2022 on Hotels
Comment from Hotel Management
11 Oct 2022 by Andrée Morrissette- GM, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 16 Sep 2022
As owner members, we appreciate this Club, despite the changes of management over the years (Intrawest to Embarc to Hilton Grand Vacation Club). Regardless, we enjoy our visits here.
Comment from Hotel Management
16 Sep 2022 by Andrée Morrissette - GM, Hotel Management
Thank you Ian for you review! It's always a pleasure to welcoming home!
by A verified traveler
Posted 9 Sep 2022
very nice place, clean, friendly, bunch of activities to do. recommend for out of towners or even to escape the city for a while.
Comment from Hotel Management
9 Sep 2022 by Andrée Morrissette - GM, Hotel Management
Thank you for taking the time to share your feedback, we really appreciate it!
