Ratings based on 4 Verified Reviews

4.2 out of 5
4.0 Room cleanliness
4.0 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2021
3 out of 5
by A verified traveler

Beautiful resort with lack of restaurant service

Posted 2 Sep 2020 on Hotels
Wonderful property with nice swimming pools and activities for the kids. The camping would be excellent if the service level would be in line with the quality of the resort. Service in restaurants is really poor. They are understaffed and most of employees (except Hector!) are inexperienced and not really motivated. Although I reckon it has a cost, the impact on the overall customer experience is huge so I would definitely invest just a bit more in service level. It is really unprofessional to leave two persons with over 25 tables to be served! The kids loved the place and the activities and the highly motivated (kids) entertainers were spot on!
Comment from Hotel Management
3 Sep 2020 by Xavier Palau, Resident Manager, Hotel Management
Dear Joop, Thank you so much for sharing your experience at Playa Montroig. We are glad to know that you enjoyed the facilities of our camping resort. However, we are sorry to hear that your experience in restaurants wasn’t up to your expectations. We look forward to welcoming you again! Kind regards.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
Tranquilo y muy bonito el enclave
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jul 2023 on Hotels
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