Ratings based on 769 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 May 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024
5 out of 5
by A verified traveler

Posted 29 Mar 2024
Very accommodating and went the extra mile when we need assistance with our babies milk and knocking very quietly when we order room service as not to wake the baby
5 out of 5
by A verified traveler

Posted 21 Feb 2024
Great news
5 out of 5
by A verified traveler

Posted 27 Sep 2023
Location was excellent. Room was very nice. Staff were very friendly. Parking was very easy which is a major plus for Mons.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2023 on Hotels
5 out of 5
by A verified traveler

Posted 14 Sep 2023
The friendliness and cleanliness.
1 out of 5
by A verified traveler

Human feces on towels & food poising.

Posted 4 Sep 2023 on Hotels
There was human feces on the shower towel. I asked reception to replace this and they did no,t nor did they bring a new towel to the room when requested. Asked for a manger, none came. Also go food poising from the resteraunt.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2023 on Hotels
4 out of 5
by A verified traveler

Posted 11 Jul 2023
Very good hotel, with nice rooms. The steam shower was an excellent addition, the rooms are comfortable and the AC works very well. The restaurant is also excellent. Only downside is the location is not great.