Ratings based on 239 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2023
Comment from Hotel Management
28 Oct 2023 by Francois, Hotel Management
Thank you for the note
by A verified traveler
Posted 4 Sep 2023 on Hotels
Comment from Hotel Management
5 Sep 2023 by François, Hotel Management
Thank you for your stayHope to welcome you again
by A verified traveler
Another Long Weekend Away
Posted 16 Aug 2023 on HotelsUsed Mons as a base to explore various attractions in the area. The hotel is a typical Ibis, our room was large and spacious, and the bar provided a selection of refreshments which, owing to the warm weather, were very welcome. A friendly support team added to the pleasure of our break. The railway station is conveniently close although the rebuild still isn't finished!
Comment from Hotel Management
17 Aug 2023 by François, Hotel Management
Thank you for your feedback and nice picture of the new station :-)Gla to know you enjoyed your stay and we hope to welcome you again
by A verified traveler
Don't go here - No acceptable access by car.
Posted 19 Jun 2023 on HotelsThis hotel should not be on your list; it is practically impossible to reach it by car. There are so many road closures in the area there is one route (not signposted) to get to the hotel AND THIS INVOLVED GOING THE WRONG WAY ON A ONE-WAY STREET! We were told this was allowed due to the diversions, but the signage did not make that clear. We asked a woman nearby (a local) and she said you could not get to the hotel by car. We ended up parking as close as we could and walked to the hotel where they said about going the wrong way on the street. They were not concerned that this had wasted a lot of our time.
Comment from Hotel Management
19 Jun 2023 by François Labilloy - Directeur, Hotel Management
Good Evening, Sorry for the trouble you met to join the hotel. As we totally know about this issue, we send one day before the check-in (including you) a mail explaining how to get the hotel and if needed our reception remains at your disposal to helo you.
by A verified traveler
Posted 18 Apr 2023 on Hotels
Comment from Hotel Management
18 Apr 2023 by François, Hotel Management
Merci pour la note.Au plaisir
by A verified traveler
Posted 18 Apr 2023 on Hotels
Comment from Hotel Management
19 Apr 2023 by François, Hotel Management
Thank your note and sorry to ee your stay didn't meet your expectation...
by A verified traveler
Posted 4 Mar 2023 on Hotels
Comment from Hotel Management
5 Mar 2023 by François, Hotel Management
Thank you for your quoteHope to welcome you again
by A verified traveler
Posted 4 Mar 2023 on Hotels
Comment from Hotel Management
5 Mar 2023 by François, Hotel Management
Thank you for your quote. Hope to wlecome you again.
by A verified traveler from Bellingham
Posted 21 Nov 2022 on Orbitz
Service was friendly, helpful and efficient.
Comment from Hotel Management
21 Nov 2022 by François, Hotel Management
Thank you for your comment.
by A verified traveler
Posted 18 Oct 2022 on Hotels
Comment from Hotel Management
19 Oct 2022 by François, Hotel Management
Thank you for your quote. Hope to welcome you again