Ratings based on 603 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Shelly, Hotel Management
Thank you for staying with us. We hope you choose us the next time you visit Monroe.
by A verified traveler from Clear Lake
Posted 9 Jun 2024
Great with close access to ATV trails. Hotel smelled very musty which bothered my allergies. Outdated,
Comment from Hotel Management
10 Jun 2024 by Shelly, Hotel Management
Thank you for staying with us. We hope you enjoyed the trails. We have had some issues with dampness with all of the rain we have gotten lately. I will ask housekeeping to pay more attention to that.
by A verified traveler from Grand Rapids
Posted 8 Jun 2024
I was quite pleased
Comment from Hotel Management
10 Jun 2024 by Shelly, Hotel Management
Thank you for staying with us. We hope you choose us again.
by A verified traveler from Meridian
Posted 27 May 2024
There is no elevator so it’s very difficult for disabled people to get around and a bit rundown.
Comment from Hotel Management
28 May 2024 by Shelly, Hotel Management
In Wisconsin buildings that are 2 stories are not required to have elevators. I recommend calling hotels when you make your reservation. You can ask about an elevator and request 1st floor at that time. Given enough notice, we can usually accommodate that request.
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Shelly, Hotel Management
I am sorry that your stay did not meet your expectations. If you would like to provide more details about your stay, I would appreciate it. We can not fix the problem if we don't know what it is.
by A verified traveler
Posted 23 May 2024
My room smelled like mildew and mold. It was very disgusting!!
Comment from Hotel Management
23 May 2024 by Shelly, Hotel Management
I am sorry to hear that your room was musty. I know that was the night of the storm. The wind was blowing right at your A?C unit. I have had maintenance clean that unit. We also put a dehumidifier in the room to remove any excess moisture. Thank you for making us aware of the situation.
by A verified traveler
Posted 22 May 2024
Bathtub was dirty, dirty towel was left on hook in bathroom, bedding was not good, needs improvement
Comment from Hotel Management
28 May 2024 by Shelly, Hotel Management
I am sorry to hear that your stay did not meet your expectations. This is definitely not the impression we wish to leave our guests with. I have discussed the importance of double checking the rooms when you have finished with the housekeeping staff.
by A verified traveler
Posted 12 May 2024
Great stay, nice breakfast offered. Clean and comfortable.
Comment from Hotel Management
13 May 2024 by Shelly, Hotel Management
Thank you for staying with us. We hope you choose us again.
by A verified traveler
Posted 6 May 2024
The best numbered hotel which we have stayed and price very affordable.
Comment from Hotel Management
6 May 2024 by Shelly, Hotel Management
Thank you for staying with us. We hope you choose us the next time you are in the area.
by A verified traveler
Posted 30 Apr 2024
Cleanliness, friendliness of staff, quality of the room
Comment from Hotel Management
2 May 2024 by Shelly, Hotel Management
Thank you for staying with us and for the nice review. We hope you choose us the next time you visit Monroe.
