Ratings based on 635 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
Was a nice place to relax. Had a hot tub room. I will definitely stay again.
by A verified traveler
Posted 20 May 2024
The check-in staff was really rude.
Room keys couldn't be next to phones, credit cards or car keys without them getting deactivated. Never received fresh towels or the trash getting taken out. Men urinating in the parking lot.
by A verified traveler
Posted 12 May 2024
Had a nice pool and hot tub and good breakfast options
by A verified traveler from Louisville
Posted 9 May 2024
Loved my bath..a lot of hotels dont have tubs anymore
by A verified traveler from Oconomowoc
Posted 6 May 2024
For the money it was fine. Large pool and whirlpool. Room was clean. The guys cleaning fish outside right by the hotel was a bit of a turn off.
by A verified traveler
Posted 5 May 2024
It was a great place and will be staying again
by A verified traveler
Posted 5 May 2024
So I’ve stayed here twice now, the first time wasn’t the best, but I decided to go ahead and give it another shot. This time around I stayed there while with the military and it was a horrible time. There’s a woman who works front desk, short hair and a little bigger and she was SO rude. That same night, our key cards wouldn’t work at the doors, our room was locked from the inside and had to be busted in, no sorry or offer to move rooms. I stayed for 5 days and the outside door key card reader never worked. It would take us 10 minutes to get inside, I called the front desk to let me in and it seemed like such an issue. My car wouldn’t start the last day and I found the manager who seemed so bothered that I was asking her if she could help me jump my car since I’m obviously traveling from out of state. She then informed me to go find a random guy in the lobby because “my staff are woman and I’m sure they don’t have jumper cables and they’re working.” She never checked to see if I got it, nothing. I ended up just leaving after I got my car jumped and went back to my state, forfeited a whole night because I was so over the hotel. The only positive thing I can say is the bed is really comfortable. The cable in the rooms don’t work, it cuts in and out the whole time the tv is on too. If you’re not staying on the first floor, good luck with hot water because it’s lukewarm at best, and the elevator is a death trap. I won’t be booking anymore stays, I would rather stay ANYWHERE else.
by A verified traveler
Posted 1 May 2024
Nice rooms great place to stay
by A verified traveler
Posted 30 Apr 2024
It was a great place to stay
by A verified traveler
Posted 28 Apr 2024
The room was musty and stinky, run down very old decor . The only highlight the bedding appeared clean. The room key wouldn’t work to get in the building someone had to let me in. Then I couldn’t get into my room. Had to walk and carry my bag back to the front desk where they reactivated the room keys . I stayed here because the on line reviews gave a 4 star but it’s far from that. It’s between 2 truck stops so it’s also quite noisy
