Ratings based on 973 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Okay types
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
4 Sep 2024 by Manager, Hotel Management
Thanks for the wonderful review!We're thrilled you had such a fantastic stay at The Sonesta ES Suites South Brunswick! We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!
by A verified traveler
Posted 2 Sep 2024
Awesome place love it thank you
Comment from Hotel Management
4 Sep 2024 by Manager, Hotel Management
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at The Sonesta ES Suites South Brunswick so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
by A verified traveler from Brooklyn
Posted 2 Sep 2024
My family of 4(2 kids 2 adults) stayed here for 4 days (Labor Day weekend). Everything was amazing! The room was VERY spacious (2 queen size beds and a king size on the 2nd floor with its own bathroom) even had a sofa bed. Can easily accommodate 6 ppl. Tons of closet space, 3 TVs, full size kitchen, tons of towels. The room was perfect. The pool area was very clean, a lot of towels available, working grills, landscaping is well kept. Very quiet and safe. Even my dog loved it, she enjoyed the walks around the property.
Comment from Hotel Management
2 Sep 2024 by Manager, Hotel Management
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at The Sonesta ES Suites South Brunswick so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
by A verified traveler
Posted 1 Sep 2024
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Comment from Hotel Management
2 Sep 2024 by Manager, Hotel Management
Thank you for sharing the fantastic review with us,We're happy to hear that you had a pleasant stay at The Sonesta ES Suites South Brunswick. It's wonderful to know that you appreciated our central location and clean facilities as well as our amazing team. We strive to create a memorable experience for each of our guests and we're so happy to hear that you enjoyed your time with us. Given your rating, please let us know how we can make your next visit perfect!We look forward to hosting you again the next time you're in town. Thanks again for providing us with your feedback!
by A verified traveler
Posted 27 Aug 2024
Room is spacious.
Comment from Hotel Management
2 Sep 2024 by Manager, Hotel Management
Thanks for the wonderful review!We're thrilled you had such a fantastic stay at The Sonesta ES Suites South Brunswick! We strive for excellence and your praise lets us know we're doing our job!We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!
by A verified traveler
Posted 27 Aug 2024
Great customer service
Comment from Hotel Management
2 Sep 2024 by Manager, Hotel Management
Thank you for the excellent review!It's wonderful you had such a fantastic stay at The Sonesta ES Suites South Brunswick! The comfort and happiness of our guests are important to us. We're thrilled you enjoyed our comfortable rooms so much. That's what we like to see! We look forward to hosting you again soon for another amazing experience!Have a fantastic day!
by A verified traveler
Posted 25 Aug 2024
I like evrytin very nice inside outside nede little mor but besides that give 100 💯
Comment from Hotel Management
27 Aug 2024 by Manager, Hotel Management
Thank you for the excellent rating!We're so glad that you've enjoyed your stay at The Sonesta ES Suites South Brunswick so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team.Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
by A verified traveler
Posted 21 Aug 2024
NO HOT WATER
Comment from Hotel Management
21 Aug 2024 by Manager, Hotel Management
We appreciate the feedback,We're disappointed your time with us was less than ideal. We regret the confusion with your billing and that your stay didn't exceed your expectations. We also apologize for the miscommunication that took place during your stay and the troubles you had with the maintenance required in your guest room. We hold ourselves to a higher standard so we'll address your concerns with our team moving forward.We do hope to share a more positive experience with you soon.
by A verified traveler
Posted 19 Aug 2024
Comment from Hotel Management
21 Aug 2024 by Manager, Hotel Management
We appreciate you taking the time to share your feedback.It's unfortunate your stay in our hotel didn't exceed your expectations. We regret you weren't entirely satisfied with our furnishings and accommodations. We care deeply about the happiness and satisfaction of our guests so we'll address all of your concerns with our team moving forward.We do hope you give us another opportunity to share a more positive experience with you soon.
