Ratings based on 46 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Apr 2024
Fantastic staff, delicious breakfast and a really nice property overall. Just wish the church bells stopped in the nighttime.
Comment from Hotel Management
17 Apr 2024 by Lo staff del Grappolo d'Oro, Hotel Management
Thank you very much for the wonderful words! We care about offering an excellent service to our guests and it fills us with pride to see that we are doing it well.We hope to see you again soon :)
by A verified traveler
Posted 9 Dec 2023 on Hotels
by A verified traveler
Posted 6 Oct 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Cosmin, Hotel Management
Grazie!
by A verified traveler
Posted 23 Sep 2023 on Hotels
Comment from Hotel Management
10 Oct 2023 by Cosmin, Hotel Management
Grazie!
by A verified traveler
Posted 17 Jul 2023 on Hotels
Comment from Hotel Management
20 Jul 2023 by Grappolo D'oro, Hotel Management
Thank you!
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Cosmin, Hotel Management
Grazie!
by A verified traveler
Posted 19 May 2023 on Hotels
Comment from Hotel Management
19 May 2023 by Grappolo D'oro, Hotel Management
Thank you very much, Stephen!
by A verified traveler
Posted 3 May 2023
There is very little by way of flat surfaces in the rooms (and bath), so we had to put a lot of stuff on the floor.
Comment from Hotel Management
6 May 2023 by Grappolo D'oro, Hotel Management
We thank you for your review.Our staff is available for any issues encountered during your stay. We are sorry we could not help you as we were not notified to take action . We hope to see you again at the Grappolo D'oroBest regards
by A verified traveler
Posted 5 Aug 2022
Central location. Rooms were clean and comfortable. Lack of front desk or any other staff was a concern. This was not made clear at the time of booking
Comment from Hotel Management
9 Sep 2023 by Grappolo D'oro, Hotel Management
Grazie!
by A verified traveler
Posted 5 Aug 2022
Everything was good. Two things could be suggested: air conditioning and proper instructions for off-hours return to rooms by the doors. Thanks.
Comment from Hotel Management
9 Sep 2023 by Grappolo D'oro, Hotel Management
Grazie!
