Ratings based on 111 Verified Reviews
3.3 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
Comment from Hotel Management
22 Mar 2024 by Manager, Hotel Management
Hello Hernan,We appreciate you taking the time to share your experience with us. If there are any details you'd like to discuss further, please feel free to reach out to us directly. We hope to welcome you back in the future for an improved stay.
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Manager, Hotel Management
Hello Karen,We're delighted to hear you had a great stay with us! If you have any further comments or suggestions, please don't hesitate to contact us. We hope to welcome you back again soon!
by A verified traveler from Hudson
Posted 31 Jan 2024
Nice people but the place needs major updates.
Comment from Hotel Management
3 Feb 2024 by Manager, Hotel Management
Hello Chris, Thank you for your feedback regarding our staff. We appreciate your input and take it seriously. We strive to constantly improve our facilities and will keep your comments in mind for future renovations. If you have any further concerns, please do not hesitate to reach out to our management team.
by A verified traveler
Posted 27 Nov 2023
As described
Comment from Hotel Management
29 Nov 2023 by Manager, Hotel Management
Hello Jason,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your feedback and will use it to improve our services for future guests. If you have any further concerns, please reach out to our management team directly.
by A verified traveler
Posted 15 Nov 2023 on Hotels
Room was clean, appreciated no carpet. Bathroom needs updated. Toilet was loose, toilet tissue holder was not attached to wall, streaks were visible on walls in bathroom.
Comment from Hotel Management
16 Nov 2023 by Manager, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that you found your room clean, and we appreciate your preference for no carpet. We apologize for any inconvenience caused by the issues with the bathroom. We value your input and will share your comments with our maintenance team for further improvement.
by A verified traveler
Posted 23 Sep 2023
Great front desk staff, big room, bath tub drains great.
Comment from Hotel Management
24 Sep 2023 by Manager, Hotel Management
Hello Iliana,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.
by A verified traveler
Posted 22 Aug 2023
I been staying with this hotel for a couple times but this recent one doesn't meet my expectations. I would rather go to other hotels for future trip. Owner needs to fix entry door, put a new chair, and new carpet. Bathroom door lock is terrible as well.
Comment from Hotel Management
26 Aug 2023 by Manager, Hotel Management
Hello Wa Kou, I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.
by A verified traveler
Posted 14 Aug 2023
Comment from Hotel Management
4 Sep 2023 by Manager, Hotel Management
Hello Karen, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.
by A verified traveler
Posted 12 Jul 2023
Where to begin? AC sounded like a truck running in the room. Breakfast on a scale of to 10…..about a 3. Property condition was rough. Room condition was ok so basically a “get the job done” hotel.
Comment from Hotel Management
15 Jul 2023 by Manager, Hotel Management
Hello David, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
by A verified traveler
Posted 12 Jul 2023
This property definitely needs an update!
Comment from Hotel Management
19 Jul 2023 by Manager, Hotel Management
Hello Perry,Thank you for sharing your experience with us. We appreciate the input referring to our property. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.
