Ratings based on 461 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
To far out of town no buses or trams
by A verified traveler
Good clean stay
Posted 18 Feb 2024 on HotelsGreat welcome from concierge. Just need an English-speaking channel for TV
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
2 Jan 2024 by Isabelle Director BHOTEL CAEN, Hotel Management
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in CAEN Cordially Isabelle BHOTEL CAEN
by A verified traveler
Posted 24 Sep 2023
Comment from Hotel Management
16 Oct 2023 by ISABELLE, Hotel Management
Hello, Thank you for your review and rating. We are delighted that you spent a restful night with us and enjoyed our hospitality. We are committed to ensuring that you are satisfied. Looking forward to welcoming you for another stay in CAEN Cordially Isabelle BHOTEL CAEN
by A verified traveler
Posted 11 Sep 2023 on Hotels
Comment from Hotel Management
25 Sep 2023 by ISABELLE, Hotel Management
Bonjour, Merci pour votre note. Nous sommes ravis que vous ayez passé une nuit reposante avec nous et apprécié notre hospitalité. Nous nous engageons à faire en sorte que vous soyez satisfait. Au plaisir de vous accueillir pour un autre séjour à CAEN Cordialement Isabelle BHOTEL CAEN
by A verified traveler
Posted 15 Aug 2023
Comment from Hotel Management
5 Sep 2023 by ISABELLE, Hotel Management
Bonjour, Merci pour votre avis et votre note. Nous sommes ravis que vous ayez passé une nuit reposante avec nous et apprécié notre hospitalité. Nous nous engageons à faire en sorte que vous soyez satisfait. Au plaisir de vous accueillir pour un autre séjour à CAEN Cordialement Isabelle BHOTEL CAEN
by A verified traveler
excellent
Posted 13 Jan 2023 on HotelsVery warm welcome at reception by Isabell. Comfort as expected, renovated room and bathroom spotless clean.
Comment from Hotel Management
17 Jan 2023 by Isabelle Directrice BHOTEL de CAEN, Hotel Management
Hello sir, Thank you for your comment and rating. We are delighted that you spent a restful night with us and that you appreciated our hospitality. We are dedicated to making sure you are satisfied. Looking forward to welcoming you on another stay in CAEN Regards
by A verified traveler
Posted 16 Nov 2022 on Hotels
We had a late arrival and the key card, issued at automatic check-in, pdidn’t work. The manager was called out and re magnetised card. However, the room had not been changed/cleaned. Manager called out 2nd time. Next room tried hadn’t been cleaned. Third room was prepared.
Comment from Hotel Management
16 Nov 2022 by Isabelle directrice BHOTEL CAEN, Hotel Management
Hello, Thank you for taking the time to write a review about our establishment. This allows us to identify the points on which we need to improve and thus improve our quality of service. I am sorry that your experience at our establishment did not meet your expectations. Know that the satisfaction of our customers remains our top priority. Regarding the problem you reported, we have taken the necessary measures to ensure that it does not happen again. I hope that this incident has not damaged your confidence in our establishment and that we will have the pleasure of welcoming you again soon. Cordially
by A verified traveler
Posted 6 Jul 2022 on Orbitz
Good place for a one nighter but the beds weren’t the best, toilet weren’t the best I couldn’t even remember if there was a shower. Right next to a truck parking lot. Looks like a motel
by A verified traveler
Posted 30 May 2022 on Hotels
Late arriving and paymachine didn't work. However the receptionist opened up and could not have been more helpful. Breakfast was perfect and great value. Thankyou to the staff gentleman who clearly works hard.
