Ratings based on 981 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 May 2024
Nice walking distance to restaurants. Hotel parking was on site for $16 a night. Our room was clean, but dated. Paint knicks and dingy floor tile in the bathroom. The kitchen area was nice. The breakfast was good and great variety . The staff working there were very nice. The bed was very comfortable and we slept well.
Comment from Hotel Management
16 May 2024 by General Manager, Hotel Management
Dear Susan,Guest feedback is always welcome and appreciated, and we thank you for taking the time to write to us. While we are glad you enjoyed your overall stay, your feedback on areas where we could improve has been noted. We will discuss this as a team to enhance the experience for future guests. Additionally, we appreciate your compliments to our staff. We will be sure to pass them along; it will surely make their day. We would love to have the opportunity to host you again in the future to demonstrate that we can meet your needs.We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 5 May 2024
Lovely big suite. Only one complaint floor was noisy in the evening.
Comment from Hotel Management
8 May 2024 by General Manager, Hotel Management
Dear Meryl,Thank you for choosing Residence Inn by Marriott Moncton! We're glad our spacious suites impressed you, and we apologize for any concerns about noise. We'll consider how to minimize this in the future, and we hope to see you again soon.We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 28 Apr 2024
Super friendly staff, clean and comfortable.
Comment from Hotel Management
29 Apr 2024 by General Manager, Hotel Management
Dear Rebekah,Thank you for choosing to stay with us and for taking a moment to share your five-star experience! We are delighted to hear that our helpful service and standard of cleanliness met your expectations. It was a sincere pleasure to host you and we look forward to welcoming you back to Residence Inn by Marriott Moncton for another memorable stay.We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 28 Apr 2024
by A verified traveler
Posted 21 Apr 2024
My family and I really enjoyed the night there the kids liked the pool it was clean too. And the breakfast was amazing too so that’s good too
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Tammi,Thank you for being our guest recently! We're thrilled you started your day off right with our delicious breakfast offering and that your kids had a blast in our sparkling pool. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 21 Apr 2024
excellent property well laid off unit well equipped will stay here again
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Lee,Thank you so much for the five-star review. We're so glad you enjoyed your stay with us and were able to take advantage of our many stocked amenities. We hope you'll visit us again soon!We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 20 Apr 2024
great location, excellent service & a nice breakfast
Comment from Hotel Management
23 Apr 2024 by General Manager, Hotel Management
Dear Robert,It was a pleasure hosting you at Residence Inn by Marriott Moncton! We're glad our convenient location, friendly staff, and tasty breakfast impressed you. Please come see us again soon.We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 17 Apr 2024
Check in was smooth and fast with friendly staff that were helpful with pointing out directions. Our room was spacious and clean. We will stay here again
Comment from Hotel Management
18 Apr 2024 by General Manager, Hotel Management
Dear Paula,Thank you for taking the time to provide this gracious review of Residence Inn by Marriott Moncton. We are delighted to hear that you enjoyed our relaxing rooms and that our team members provided you with exceptional service. It would be an honor to have you stay with us again in the future.We hope you enjoy your journey,Guest Services Team
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Had broken toilet seat cover and broken towel in bathroom.. forgot to reorder when leaving. Great staff. Clean. Accessible. Good breakfast.
Comment from Hotel Management
6 Apr 2024 by General Manager, Hotel Management
Dear John, Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience caused by the broken toilet seat cover and towel in your bathroom. Your feedback is invaluable to us as it allows us to identify areas for improvement and ensures that we continue to provide the best possible experience for our guests. We appreciate your understanding and patience and are delighted to hear that you found our staff accommodating, the property clean, and the breakfast enjoyable. We look forward to welcoming you back for an even better experience. We hope you enjoy your journey,Guest Services Team
