Ratings based on 380 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
This is an older hotel, we were being assigned a small room on the level of the Attic. Nothing to rave about the room but it's clean. Staff is excellent, and the food in their restaurant is very good.
by A verified traveler
Posted 31 May 2024
Great location. Unfortunately, the way to regulate temperature was only to open or close the window to let cooler air in but also lots of street noise. Also, no small refirgerator in the room so getting food and keeping it cold was impossible.
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 23 May 2024
Outstanding staff.
by A verified traveler from Winnipeg
Posted 23 May 2024
This boutique hotel has very good features even the hotel building is century old. Our room was the corner unit on the top floor which was upgraded with a lot of modern facilities. Without closing the windows, it was quite noisy with trams and birds. Fortunately the temperatures were quite cool for us in May to close the windows. The hotel should consider using foam pillows which are common in North America.
by A verified traveler
Posted 18 May 2024
Amazing
by A verified traveler
Posted 14 May 2024
All good
by A verified traveler
Posted 4 May 2024
The staff here was very friendly and helpful to answer any questions. Reception was open at all times. The room was very clean with nice furnishings. It wasn’t a big room but we found it adequate. Location was excellent as it was close to a metro station and easy walk to old town. Would recommend.
by A verified traveler
Posted 29 Apr 2024
the staff were great and friendly specially Ana Pereira,gave us a lot of good tips, the location great,good breakfast,the room a little disapointed , because to small a dark, but clean and had a good rest.
by A verified traveler
Posted 17 Apr 2024
Clean and easy to get to from train station. Friendly reception, a rarity in Switzerland. Love the vintage yet not run down vibe. Thanks for the fine stay.