Ratings based on 162 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Oct 2023
الاوتيل بصفه عامه ممتاز نظيف وجميل ولكن حاجه واحدة لم تعجبني وهي العنصريه في المطعم يفضلون الاجانب على العرب
بكثير ويحجزون الطاولات للاجانب فقط اذا كنت عربي انصحك ان لا تاكل عندهم
Comment from Hotel Management
1 Dec 2023 by Guest Relations Manager, Hotel Management
حريفنا الكريم،نشكرك كثيرا على المشاركة بانطباعك الجيد بعد إقامتك بنزلنا ريجنسي بالمنستير ويسعدنا جدا أن نعرف أن إقامتك سارت على أحسن ما يرام وأن خدماتنا لبت توقعاتك طوال إقامتك بيننا.ونؤكد لكم أننا لا نفرق بين عملائنا، ونأمل أن نحظى بشرف الترحيب بكم مرة أخرى قريبا لتجربة أفضل.ولكم جزيل الشكر.
by A verified traveler
Posted 24 Sep 2023
This is the most terrible hotel I have ever had on my whole life. One exception is the reception staff "Rim" who was good. Other than that everything (food, service, staff attitude, etc...). This hotel cannot even be a one star hotel.
by A verified traveler
Wonderful, great views!
Posted 1 Jun 2023 on HotelsWonderful
Comment from Hotel Management
13 Jun 2023 by Guest Relations Manager, Hotel Management
Dear Laura,Thank you so much for your review. We are all delighted that you enjoyed your stay so much. We try hard to make our guests feel at home, and well taken care of, so it is very rewarding to read reviews such as yours. We hope to welcome you back very soon.
by A verified traveler
A very dated hotel
Posted 10 Oct 2022 on HotelsThis is a very dated hotel. The swimming pool and the area around was excellent. We were given a suite on check in which seemed great. However, the room was very dated and the shower door didn't stop the water from leaking out so we had water all over the bathroom, in the foyer to the room and in danger of seeping out into the corridor. It's a real shame because the hotel is in a fabulous location. Just be prepared that it's days of being a 4**** hotel are long past.
by A verified traveler
Posted 8 Sep 2022
Nice room with large balcony I would stay here again
Comment from Hotel Management
20 Sep 2022 by Guest Relations Manager, Hotel Management
Dear John,Thank you for taking the time to share your opinion and we are very happy to see that you had a pleasant stay at Regency Hotel & Spa.Looking forward to welcoming you again soon.
by A verified traveler
Posted 16 Apr 2022 on Hotels
by A verified traveler
Posted 23 Dec 2019
friendly and welcoming staff
food can be improved
Comment from Hotel Management
24 Dec 2019 by Guest Relations Manager, Hotel Management
Dear Valued Guest,
Thank you for your review following your stay at Regency Hotel & Spa.
We are very happy to read that you had such a pleasant experience and that you appreciated our staff. We have well noted your remark, and we look forward to welcoming you again in the near future for an even better experience at our hotel.
by A verified traveler from Holland
Posted 7 Aug 2019
The hotel seems ok, but is very badly maintained. Personal has no idea what service is. Airco is off in the whole hotel and in the rooms turned off till 14.00 and hardly works. Wifi almost NEVER works the whole hotel and rooms. Than the food...realy its just discgusting. Totally no taste and in the morning all bread products are old. The animation is Absolutaly bad. If u need peace and quiet at the pool you can just forget it. The old disco music is on all day and extreme loud. I came to this hotel the last 15 years and saw It go down to this level. Last time form me! NO 4 STAR BUT 2 STAR MAX!
Comment from Hotel Management
9 Aug 2019 by Imène Drouche, Hotel Management
Dear Valued Guest,
Thank you for your review following your stay at Regency Hotel & Spa.
We sincerely regret that your stay at the Regency Hotel & Spa did not meet your expectations.
Please accept our sincerest apologies for any inconvenience caused. Your experience doesn't reflect the high standards for which our hotel is known.
We are saddened and surprised by your comment especially that our hotel is ranked amongst the best in Monastir on various websites.
We assure you that our staff lay high importance on the service as guest’s satisfaction is our number one priority and we do all the possible to train our personnel so that they surpass guest expectation and work according to our demanding quality standard.
As part of our environmental initiatives, the air-conditioning is switched on and off during certain times as informed, to reduce our contribution to the greenhouse effect and to global warming.
As for the wifi, we regularly check the connection, and it seems to be working fine in all common areas and in the rooms.
Regarding our culinary offer, our kitchen team is always presenting buffets rich in local and international dishes made of fresh and high quality products. We truly strive to meet and exceed the expectations of our customers in this regard.
We are sorry to read that our animation team did not charm you despite the activities offered throughout the day and the fun shows in the evening.
Best regards,
Imène Drouche
Guest Relations Manager
by A verified traveler
Posted 31 Jul 2019
The location was strategic. The staff amazing. The food could be better
Comment from Hotel Management
5 Aug 2019 by Imène Drouche, Hotel Management
Dear Valued Guest,
Many thanks for your review and for your recent stay at Regency Hotel & Spa!
We are very happy to read that you had such a pleasant experience during your stay and that you appreciated our location as well as our staff.
We hope to welcome you once again in the near future and earn the chance to thank you for your loyalty.
Kind regards,
Imène Drouche
Guest Relations Manager
by A verified traveler
Posted 4 Apr 2019
Went during off season so the hotel was mostly empty. Beach was closed. Staff are very friendly.
Comment from Hotel Management
5 Apr 2019 by Imène Drouche, Hotel Management
Dear Valued Guest,
Thank you for your review following your stay at Regency Hotel & Spa.
We are very pleased to learn that you had a pleasant stay and that you found our staff very friendly.
We hope to welcome you once again during a different season to enjoy the sun, the beach and the outdoor swimming pools to the fullest.
Yours sincerely,
