Ratings based on 48 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Mar 2024
All is good
Comment from Hotel Management
6 Mar 2024 by General Manager, Hotel Management
Dear Asaad,Greetings from PrideInn Nyali and thank you so much for choosing to stay with us. We are honoured you've taken the time to leave us a review and we're grateful.Thank you and we look forward to hosting you in the future when your travels bring you back to Mombasa.
by A verified traveler
Posted 1 Dec 2023 on Hotels
Comment from Hotel Management
7 Dec 2023 by General Manager, Hotel Management
Dear Paul,Greetings from PrideInn Nyali. Thank you for such a magnificent review and for choosing to stay with us. Thank you and we look forward to hosting you again when your travels bring you back to Mombasa.
by A verified traveler
Posted 16 Oct 2023
Great stay at a reasonable price, good value for money. Looking forward to staying again both for business and pleasure.
Comment from Hotel Management
28 Oct 2023 by General Manager, Hotel Management
Dear Rudolf,Thank you for taking the time to leave such a review. It was a pleasure hosting you at PrideInn Nyali. Indeed we are reasonably priced and also good value for money.Thank you for choosing to stay with us and we look forward to hosting you soon.
by A verified traveler
Posted 9 Oct 2023
I was attracted to this place due to the its location. Simply is next to the city mall where you can get good restaurants, shops and other entertainments.
Comment from Hotel Management
28 Oct 2023 by General Manager, Hotel Management
Dear Asli,Greetings from prideInn Nyali. Thank you for choosing to stay with us and thank you for your review. It was such a pleasure hosting you and we look forward to hosting you soon.Our location is quite ideal with proximity to restaurants and entertainment joints. Thank you and we look forward to hosting you soon.
by A verified traveler
Posted 24 Sep 2023
Comment from Hotel Management
2 Oct 2023 by General Manager, Hotel Management
Dear Sabina,Greetings from PrideInn Nyali and many thanks for choosing to stay with us. Thank you for the 5-star review and for choosing to stay with us.Thank you and we look forward to hosting you in the near future.Kind regards,Kenneth Waweru.General Manager.
by A verified traveler from Stone Mountain
Posted 31 Jul 2023
Amazing staff
Comment from Hotel Management
2 Aug 2023 by General Manager, Hotel Management
Dear Jason,Greetings from PrideInn Nyali and thank you for choosing to stay with us and for such a glowing review. We are elated that you found the staff to be amazing.Thank you and we look forward to hosting you in the near future when your travels bring you back to Mombasa.
by A verified traveler
Posted 30 Jun 2023
Very friendly staff.
Comment from Hotel Management
5 Jul 2023 by General Manager, Hotel Management
Dear Nicole,Greetings from PrideInn Nyali and many thanks for choosing to stay with us and for your amazing review.Thank you and we look forward to hosting you soon.
by A verified traveler
Posted 28 May 2023 on Hotels
Comment from Hotel Management
30 May 2023 by General Manager, Hotel Management
Dear Daniel,Greetings from PrideInn Nyali and many thanks for choosing to stay with us. Thank you for your review of our service, we are more than happy that you enjoyed your stay with us and we look forward to hosting you in the near future when your travels bring you back to Mombasa.Kind regards,Kenneth Waweru.General Manager.
by A verified traveler
Posted 25 Mar 2023
Comment from Hotel Management
25 Apr 2023 by General Manager, Hotel Management
Dear Paulette,Greetings from PrideInn Nyali and it was such a pleasure hosting you. Thank you for the 5 star review and we hope to welcome you back in the near future.
by A verified traveler
Posted 17 Jan 2023
Hotel is located a few metres from a number of malls. However, parking space inside the hotel premises is limited to 4 vehicles only. Also, the chef needs to get off his phone and step up as his dishes were mediocre.
Comment from Hotel Management
31 Jan 2023 by General Manager, Hotel Management
Dear Alex,Greetings from PrideInn Nyali and sunny Mombasa. Thank you for giving us a chance to host you during your last stay, it was a pleasure hosting you.We are definitely looking into the areas that were not to your liking and we'll rectify them. Apologies for not exceeding your expectations.Thank you and we look forward to hosting you again in the near future.Kind regards,Kenneth Waweru.General Manager.
