Ratings based on 27 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Feb 2024
For an average of $280 CAD a night this place is absolutely overrated and shouldn’t be posted at that price. The food variety is terrible and very poor. The towels (bathroom and beach) need an upgrade ASAP, after a shower the towels can really scratch you badly! The beach towels seems very overworn and even dirty as they are very old.
The worst part is the minimum protection for the sun provided by this hotel to their guests who obviously come to the area to enjoy the beach. They have 16 or 17 beach umbrellas set in the front beach and, even if you get up extremely early (today I was out at 5:50am to get one), they were all “taken”. This really makes me think these German guests just pay for them and their spots (same every day). There are only towels at the chairs, you don’t see these senior guests until later on to come occupy their chairs under these limited umbrellas.
My spouse and I travel a lot, and we have stayed at different all inclusives but definitely this one is not worth this price. If I pay an average of $280 CAD a night, I expect a certain standard and that’s not the case.
Unfortunately due to another unexpected change in our trip we had to stay one more night here. Paid directly to the property via credit card and it is close to $300 CAD a night but we had to do it.
The restaurant and bar staff are friendly, they are probably the best thing this hotel has.
I hope Expedia can do something about it and a realistic summary of the property is displayed.
by A verified traveler
Posted 24 Feb 2024
it was nice for the price
by A verified traveler
Posted 16 Dec 2023 on Orbitz
I had a great stay, thank you Diani Sea Lodge.
by A verified traveler
Posted 6 Nov 2023 on Hotels
by A verified traveler
Posted 4 Sep 2023 on Hotels
by A verified traveler
Posted 20 Aug 2023
This resort is tucked away in Diani and the perfect place for a peaceful vacation. It is clean and quiet and the staff was amazing. Enjoyed the nightly shows and how small it was making it a very intimate setting. Highly recommend if you are looking to get away from commotion and relax
by A verified traveler
Posted 19 Aug 2023 on Hotels
by A verified traveler
Slow check in
Posted 15 Aug 2023 on HotelsCheck in was Unnecessarily very slow. And when we had to call the front desk for some help, they said they would be there immediately and took over 45 minutes.
by A verified traveler
Posted 23 Jul 2023 on Hotels
by A verified traveler
Posted 13 Jul 2023
Service was great, location was divine. I will note that My wife, mother, and I all had GI issues after eating the food in the cafeteria. The food all tasted great and there were many options to eat things that didn’t bother our upset stomachs.
