Ratings based on 87 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from London
Posted 24 May 2024
Comment from Hotel Management
25 May 2024 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Thank you, Curtis, for your excellent rating. We look forward to hosting you again in the near future.
by A verified traveler
Posted 5 May 2024
What I liked: the oceanfront room was exactly as advertised; beautiful stepping out to the porch and watching the ocean. The room was decent and comfortable. The water pressure and hot water was great. The size of the property is amazing, multiple pools, cleaned daily. The interior of the hotel, the reception area, all very nice. The hotel also has a waterfall, garden feature. Plenty of beach beds. The afternoon tea was unexpected and great, really helped me to manage my meals. The massage was blissful. I enjoyed a lot of the features of the hotel.
What I didn’t like: People complained about the monkeys but my issue was the flies. I don’t get why the hotel wouldn’t have fly catchers and repellants at the restaurant and around food. You’d find flies in the syrup and flies consistently buzzing around food. The internet was just okay but not very stable. The hotel needs a wifi booster. The hotel also isn’t very accommodating with outside food. They won’t warm it for you and there were no microwaves in the room. That wasn’t very cool.
It’s a good enough hotel but working on the flies and Internet would be very good. And microwaves in premier rooms like oceanfront rooms would be good.
Comment from Hotel Management
9 May 2024 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Hello Boakyewaa,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed many aspects of your stay at our resort, from the breathtaking oceanfront views to the comfortable accommodations and the array of amenities we offer.However, we are truly sorry to hear about the issues you encountered with flies, internet connectivity, and possible provision of microwaves. Please rest assured that we take your concerns seriously and will address them with our team immediately. Regarding internet stability, we apologize for any inconvenience this may have caused during your stay. We are continuously working to improve our Wi-Fi infrastructure, and your feedback will help us identify areas for enhancement. Once again, thank you for sharing your thoughts with us. We hope to welcome you back to our resort in the future.
by A verified traveler
Posted 19 Apr 2024
Very nice place to stay for adults.
Comment from Hotel Management
23 Apr 2024 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Hello Kenneth,Thank you for your wonderful review. We are glad that you enjoyed your stay with us. Looking forward to seeing you again.
by A verified traveler
Posted 14 Apr 2024
Everything in this place is above and beyond except the housefly in the restaurant. We had to continuously fight against flies to eat our breakfast. I would like to thank the whole team for giving my dad a wheelchair and wheelchair accessible room.
Comment from Hotel Management
29 Apr 2024 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Hello Dawit,Thank you for your feedback, and we truly sorry to hear about the inconvenience caused by the houseflies in our restaurant and we'll redouble our efforts to address this issue promptly.On a brighter note, we’re delighted to hear that your father received exceptional care from our team. Ensuring accessibility and comfort for all our guests is important to us. Your kind words are deeply appreciated, and we'll be sure to pass them along to the team. We look forward to welcoming you and your family back for another memorable stay.
by A verified traveler
Posted 6 Mar 2024
Good
Comment from Hotel Management
8 Mar 2024 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Dear Mohamed,Thank you for your excellent review. We hope to host you again in the near future.
by A verified traveler from Mombasa
Posted 17 Jan 2024
Comment from Hotel Management
18 Jan 2024 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Dear Hassan, Thank you for choosing to stay with us.We hope to host you again in the near future.Best regards,
by A verified traveler
Posted 29 Dec 2023
Excellent service received
Comment from Hotel Management
29 Dec 2023 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Dear Martin,Thank you for your excellent review.We are delighted to hear that you enjoyed your stay at Diamonds Leisure Beach & Golf Resort and that you received excellent service from our staff. We always strive to make our guests feel welcome and comfortable. We hope to see you again soon for another relaxing and memorable vacation.
by A verified traveler
Posted 24 Dec 2023
Comment from Hotel Management
17 Jan 2024 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Dear Lain, thank you for taking the time to review us. We hope to see you again soon.
by A verified traveler
Posted 22 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Hello Lucy,Thank you for your excellent rating.We are happy to know you enjoyed our hospitality.Looking forward to hosting you in the near future.
by A verified traveler
Posted 19 Nov 2023
Comment from Hotel Management
21 Nov 2023 by Diamonds Leisure Beach & Golf Resort, Hotel Management
Hello Charles,Thank you for taking the time to rate us on your recent stay.We hope to host you again in the near future.Warm regards
