Ratings based on 105 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
23 Apr 2024 by Harish Krishan, Hotel Management
Thank you for your review. We look forward to welcoming you back soon.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
25 May 2024 by Harish Krishan, Hotel Management
Dear Brenda , Thank you for your review. We look forward to welcoming you back.
by A verified traveler
Posted 12 Apr 2024
No water on nigh, no hot water next 2 days. Breakfast wasn’t great, the one other meal eaten there was “alright” The staff are very generous and friendly and should find jobs at a better property
Comment from Hotel Management
23 Apr 2024 by Harish Krishan, Hotel Management
Thank you for your review Martin. We apologise for the inconvenience caused and assure you wea re looking into this.
by A verified traveler
Posted 11 Apr 2024
Beautiful property overlooking Tudor Creek. Wonderful facilities. Friendly staff. A lovely pool. Very safe.
Comment from Hotel Management
23 Apr 2024 by Harish Krishan, Hotel Management
Thank you for your review Rebecca. we look forward to welcoming you back soon.
by A verified traveler
Posted 8 Apr 2024
Best customer service experience so far, Fatma, you’re the best 🙌
Comment from Hotel Management
23 Apr 2024 by Harish Krishan, Hotel Management
Dear Paul, Thank you for your review. Looking forward to welcoming you back soon.
by A verified traveler from NAIROBI
Posted 16 Feb 2024
Nice place next to highway. The noise from traffic can be high if you get the room in the block facing the highway.
Comment from Hotel Management
13 Mar 2024 by Harish Krishan, Hotel Management
Thank you for your review. We apologise on the noise. We look forward to welcoming you back soon.
by A verified traveler
Posted 2 Feb 2024
The room was clean and I loved the ambiance. The staff at the reception was amazing
Comment from Hotel Management
13 Mar 2024 by Harish Krishan, Hotel Management
Thank you for your review. Looking forward to welcoming you back soon.
by A verified traveler
Posted 28 Jan 2024
They have well trained employees wow
Comment from Hotel Management
13 Mar 2024 by Harish Krishan, Hotel Management
Thank you for your review. We look forward to welcoming you back soon.
by A verified traveler from Pembroke
Posted 25 Jan 2024
I was over charged and never stayed in the room I paid for . I would never use Expedia again to book anything as you don’t do your homework about properties as they don’t know how to treat their customer.
Comment from Hotel Management
25 Jan 2024 by Harish Krishan, Hotel Management
Dear Mohamed, Thank you for your review. We apologise for the experience you have had. Please give us more detail.
by A verified traveler
Posted 24 Jan 2024 on Hotels
I am in wheelchair ♿️ and they really treats me like a King the employees and their managers are fantastic. One guy his name was Douglas was really good.
Comment from Hotel Management
25 Jan 2024 by Harish Krishan, Hotel Management
Dear Ugas, Thank you for the amazing feedback. We look forward to welcoming you back soon.
