Ratings based on 63 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Jan 2024 on Hotels
by A verified traveler
Definitely stay here
Posted 1 Jun 2023 on HotelsFantastic hotel in a great location for hiking. Very friendly with great rooms and views.
by A verified traveler
New found favorite Hotel
Posted 26 Nov 2022 on HotelsAmazing accommodations, we will definitely be back.
by A verified traveler
Posted 5 Feb 2020 on Hotels
by A verified traveler
Posted 21 May 2019 on Hotels
Recommended
for Everyoneby A verified traveler from Vancouver Canada
Posted 12 Jul 2018
Nothing to say but it’s one of the best hotels I ever have stayed
by A verified traveler
Posted 12 Dec 2017 on Hotels
by Paula
Bad experience in a lovely setting and cosy hotel.
Posted 27 May 2017 on HotelsThe hotel failed to give us a room that we paid for rather giving us the smaller room, we suspect without insulation from noise, and without a bath. When we requested a reduction in price, after realising our room was not the one we paid for, having paid about 30 $ more per night they refused, and after a heated discussion, threatened to call the police, and humiliated us by asking us to leave. They stated that Hotels.com was at fault and not them. They also stated that they were sent an email by Expedia and not Hotels.com. The noise of guests was so bad that by 12 :15am on the Sunday morning, I had to call out to someone talking on their phone to please take the call back into their bedroom and not to talk so loudly on the verandah. The guest above us, (we had room 203) kept on walking backwards and forwards until 2 am and it sounded as if they had stilettos on and were walking with a thump thump thump for hours. The whole experience was bizarre. We had booked a soundproofed room and clearly this is not what we got. It is a pity as the hotel is cozy, it has clean rooms, and the general assistance and support is good unless of course they have not been able to provide you with the room you booked. The hotel manager clearly does not understand the laws of agency, as she stated she was not responsible for the mistake made by Hotels.com. We left the hotel feeling abused and frustrated. A holiday should not have to be about arguing for the room that you booked and paid for.
by Wayne from New Zealand
Mollo
Posted 1 Jun 2016 on HotelsVery friendly staff that spoke English.
Great food in the restaurant.
Breakfast also excellent
by Sue L from Retford, England
Comfortable hotel - excellent service
Posted 12 Jul 2013 on HotelsThis is a lovely, welcoming hotel with comfortable, clean and spacious rooms. Staff were very helpful and made our stay very relaxing. Breakfast was particularly good with an excellent selection of food. The only thing we missed was air conditioning in our room. Would definitely recommend.
