Ratings based on 401 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
There wasn't anything I didn't like.
by A verified traveler
Posted 10 May 2024
Good Stay
by A verified traveler
Posted 3 May 2024
I like staying here for the jacuzzi tub.
by A verified traveler
Posted 1 May 2024
Its OK
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
The room was spacious, immaculately clean.
by A verified traveler
Posted 15 Apr 2024
TV didn't work, shower head sprayed water in all directions, tiny details of stuff not cleaned as well as could be. But the night staff and the lady the next morning were excellent! Ultra-friendly, and wrote down my concerns to share with those in charge. Bed was very uncomfortable for my back. Price was about in line for services rendered.
by A verified traveler
Posted 14 Apr 2024
The price was good, but the upkeep of our room needed some TLC.
Comment from Hotel Management
3 May 2024 by Joey, Hotel Management
Hi, Brent! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey
by A verified traveler from Minneapolis
Posted 14 Apr 2024
I stayed five minutes and left. By far the most disgusting hotel I’ve ever been in. Cleanliness a zero. Since the refrigerator was broken and I needed to refrigerate my medicine, I went to see if there was a bag in the ice bucket and my hand to the top of the plastic lid, with some sort of sticky substance on it. The bag wouldn’t have mattered if there was one because the ice machine was broken as well. Person at the front desk told me to drive to the gas station for ice. Disgusting walls and mirrors. Sink in the room didn’t even have a faucet!? Don’t be fooled by what appears to be a MCM update, this place is an absolute dump. I asked for a refund and they wouldn’t give me one. Left and stayed somewhere clean.
Comment from Hotel Management
3 May 2024 by Barbara, Hotel Management
Hi, John! We are sorry for the unpleasant experience. Cleanliness is something that we cannot compromise with and we never want our guests to experience such issues. Thanks for highlighting this issue, request you to be assured we will be taking this up and get it fixed with immediate effect. Have a great day ahead! Regards, Barbara
by A verified traveler
Posted 5 Apr 2024
No WiFi
Comment from Hotel Management
3 May 2024 by Noah, Hotel Management
Hi, Ahmad! Sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, Noah
