Ratings based on 77 Verified Reviews

4.4 out of 5
88% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 9 Apr 2024
Nice room with an onsen bath on the enclosed veranda. Great food with friends served in a private room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Great Dinner

Posted 14 Feb 2024 on Hotels
Amazing!! Dinner alone was worth the money and the trip. Staff is so kind
5 out of 5
by A verified traveler

Posted 23 Dec 2023
Very nice place to stay
5 out of 5
by A verified traveler

Posted 9 May 2023 on Hotels
Excellent
5 out of 5
by A verified traveler

Posted 8 Mar 2023
All staff were friendly and caring. Waitress Sato was in particular impressive and spoke good English which in fact was not too common for onsen hotels.
5 out of 5
by A verified traveler

Posted 26 Jan 2023
Beautiful scenery, good food, excellent staff.
5 out of 5
by A verified traveler

Break in the middle of snowy mountains

Posted 15 Dec 2021 on Hotels
A hide-away with history in the middle of snowy mountains. Excellent food, nice bath, friendly and very helpful staff.
3 out of 5
by A verified traveler from Singapore

Posted 31 Mar 2020
A peaceful and quaint place to stay. The staff are all friendly and welcoming. A pity the rooms are rather rundown. However the meals were really one of the best served!