Ratings based on 391 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The room was tidy, clean and functioned well. The contemporary design scheme was simple and attractive. Check in and room access via smartphone was easy. Location was perfect for what we were looking for. In the evening there seemed to be a few people loitering around the property entrance and some asking for money, but otherwise our stay was positive.
Comment from Hotel Management
29 May 2024 by Ella (Guest Relations Agent), Hotel Management
Dear Eric,thank you for your great review. Your Dream Team is happy to hear that you enjoyed your stay.We look forward to welcoming you back soon!Gorgeous greetingsEllaGuest Relations Agent
by A verified traveler
Posted 23 May 2024
مكان لطيف و آمن و قريب من كل احتياجاتك و لكن الغرف صغيرة
Comment from Hotel Management
28 May 2024 by Ella (Guest Relations Agent), Hotel Management
Dear Abdo,thank you for your nice review. Your Dream Team is happy to hear that you enjoyed your stay.We look forward to welcoming you back soon!Gorgeous greetingsEllaGuest Relations Agent
by A verified traveler
Posted 13 May 2024
Signposting for the hotel is extremely bad, notification of parking allowance extremely bad. They have advised previously that they have no air conditioning to "help the environment" which is absolute rubbish, they're just too cheap to pay for it. Look elsewhere for a good night sleep
Comment from Hotel Management
17 May 2024 by Ella (Guest Relations Agent), Hotel Management
Dear Darren,we really appreciate you taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience caused. We rely on ventilation and blackout systems to keep the rooms cool. As we want to prevent the earth from heating up even more, we avoid environmentally harmful air conditioning. With your help, we can keep the carbon footprint as small as possible. We hope to host you again soon!Gorgeous greetingsEllaGuest Relations Agent
by A verified traveler
Posted 14 Mar 2024
Comment from Hotel Management
3 Apr 2024 by Ella (Guest Relations Agent), Hotel Management
Dear Felipe,thank you for your excellent review. Your Dream Team is happy to hear that you enjoyed your stay.We look forward to welcoming you back soon!Gorgeous greetingsEllaGuest Relations Agent
by A verified traveler
Posted 4 Mar 2024 on Hotels
Comment from Hotel Management
6 Mar 2024 by Ella (Guest Relations Agent), Hotel Management
Dear Carlos,we welcome feedback that will help us improve and are open to your suggestions!Maybe you could elaborate on your review and send us your ideas by email - it would be greatly appreciated!Gorgeous greetingsEllaGuest Relations Agent
by A verified traveler from Johnstons River
Posted 17 Dec 2023
Very good and convenient although there is no check in desk and emails regarding check in were in German. Thankfully there was a very kind housekeeper that helped with our check in.
Comment from Hotel Management
31 Jan 2024 by Ella (Guest Relations Agent), Hotel Management
Dear Kevin,thank you for your great review. Your Dream Team is happy to hear that you enjoyed your stay.We look forward to welcoming you back soon!Gorgeous greetingsEllaGuest Relations Agent
by A verified traveler
Posted 3 Dec 2023 on Hotels
Comment from Hotel Management
31 Jan 2024 by Ella (Guest Relations Agent), Hotel Management
Liebe Andrea, vielen Dank für Deine hervorragende Bewertung.Dein Dream Team freut sich sehr darüber.Wir freuen uns auf Deinen nächsten Besuch!Traumhafte Grüße,EllaGuest Relations Agent
by A verified traveler
Posted 30 Nov 2023
I like everything about it but there is no water to drink
Comment from Hotel Management
5 Dec 2023 by Ella (Guest Relations Agent), Hotel Management
Dear Fardus,thank you for your feedback.In Germany, there is no need to buy water in expensive and environmentally harmful plastic bottles; it is freely available from the tap! We are thankful for the excellent quality of drinking water that comes straight from the faucet.We hope that you enjoyed your stay with us nevertheless and look forward to welcoming you back next time.Gorgeous greetingsEllaGuest Relation Agent
by A verified traveler
Posted 16 Nov 2023 on Hotels
Stayed one night when attending football. No complaints room was comfortable and clean, location good and staff helpful.
Comment from Hotel Management
17 Nov 2023 by Ella (Guest Relations Agent), Hotel Management
Dear David,thank you for your excellent review. We are happy to hear we hit the mark for you. Come back and see us soon!Gorgeous greetingsEllaGuest Relations Agent
by A verified traveler
Posted 20 Aug 2023 on Hotels
Comment from Hotel Management
24 Aug 2023 by Ella (Guest Relations Agent), Hotel Management
Liebe Sandra, herzlichen Dank für Deine erstklassige Bewertung.Dein Dream Team freut sich sehr darüber.Wir freuen uns auf Deinen nächsten Besuch!Traumhafte Grüße,EllaGuest Relations Agent
