Ratings based on 20 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
We were ready to check-out earlier than expected but the owners were very nice and addressed our concerns. So we stayed.
by A verified traveler
Posted 25 Apr 2024
There was a huge cockroach crawling across the floor when I got out of the shower we checked out early and will never stay again
by A verified traveler
Posted 22 Apr 2024
Hotel wasn’t all that great… Didn’t have a working toilet the whole time! Had to go downstairs in lobby to use the restroom. Staff was very nice and pleasant and rooms fairly clean. There was no blanket just sheet so had to sleep low air on. The property is Pet friendly but doesn’t allow ESA pets only service dog if have medical condition so I had to take my ESA dog to doggy boarding which was the whole point I booked the hotel so should change wording to Service dogs only instead of pet friendly like dogs are allowed. For the price I spent on hotel and dog boarding will go with my first mind book Hilton instead. Was conveint location to everything tho so that was great!
by A verified traveler
Posted 19 Apr 2024
Ight
by A verified traveler
Posted 15 Apr 2024
Room and breakfast was Ok but Charged my card for more than my receipt!!
by A verified traveler
Posted 30 Mar 2024
Very clean and staff is very nice
by A verified traveler
Posted 4 Mar 2024
The property seems to be recently renovated but definitely was not done at quality standard. The inside still feels very dated and old regardless of the putting lipstick on a pig presentation of the building. The breakfast was horrible and very limited options and also they ran out of breakfast on the second morning of the stay. The comforters on the bed had holes and plenty of stains in them as well very unclean. There is an old smell throughout the building that you can tell it’s antiquated. The pictures on the website is completely misrepresentation of what it actually is. DO NOT RECOMMEND
by A verified traveler
Posted 3 Mar 2024
The only thing I didn't like was,my keys was cut off around 9am,but check out wasn't until 11am
by A verified traveler
Posted 25 Feb 2024
Everything was fine ,except first room,tv and phone didn't work.Problem was solved right away,changed my room.
Everything was great with that one ,except,when I looked out the window,there was trash everywhere.
Other than that,the stay was wonderful.Will stay again.
by A verified traveler from Atlanta
Posted 22 Feb 2024
Wow. I tried to stay at this property 2 years ago. It was a Disaster! Lol
Now that Best Western has recondition this property, i am so pleased. The staff was so helpful and kind. Looking forward to my next visit to Mobile Alabama 🎊👌
