Ratings based on 980 Verified Reviews
2.6 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
This was absolutely disgusting, no sheets , pillow cases , pubic hair on toilet and in tub
Comment from Hotel Management
5 Jun 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 4 Jun 2024
Someone came into our room, went through our belongings used her**n and left there needles and our door wide open, Hotel staff verified this with CCTV footage and then informed us they were NOT responsible even though it was one of their employees that opened the door for the person who entered our room
Comment from Hotel Management
4 Jun 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 26 May 2024
Property needs to be updated.
Comment from Hotel Management
26 May 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Thank you for staying with us all comments will directed to the appropriate department.
by A verified traveler
Posted 25 May 2024
This would be a wonderful hotel at a great price if it was cleaned properly. The hotel room floor was disgusting and the continental breakfast needs to be eliminated if they can’t do any better.
Comment from Hotel Management
26 May 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 22 May 2024
Terrible conditions! Do not stay here!
Comment from Hotel Management
23 May 2024 by Front desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 18 May 2024
Room 1. Wifi hard to get into. No lampshade on the lamp. No phone in the room. Broken tiles on the floor. The bed was great and so were the pillows. Mini fridge had old spoiled food in it left from previous guest. Mini fridge did not work and food spoiled. Ice machines were all not working.
Room 2. Wifi hard to get into. Bugs in the coffee pot. Mini fridge did not work and had old spoiled food left in it from previous guest. Ice machines were all not working. Breakfast juice machine did not work and was coated in old sticky juice.
Nicole at front desk was super helpful and understanding of our frustration. She was the best part of the stay.
Comment from Hotel Management
20 May 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
3 Jun 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for another opportunity to properly host you in the future.
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
30 May 2024 by Front Desk, Hotel Management
Thank you for staying at Quality Inn. We look forward to seeing you again in the future.
by A verified traveler
Posted 5 May 2024
It was probably one of the dirtiest places I've stayed at. The breakfast was good..
Comment from Hotel Management
7 May 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Historic District. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for another opportunity to properly host you in the future.
