Ratings based on 570 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Great place
by A verified traveler
Posted 17 May 2024
Roomy room st great price. Easy check in.
Comment from Hotel Management
19 May 2024 by Ang, Hotel Management
Mrs. Rae, Thanks for taking the time to fill out. Hope we can accommodate you again in the future.Angela Macon, GM
by A verified traveler
Posted 15 May 2024
We only had 3 towels in the room and could not get anymore until we turned those in, 2:30am smoke detecters battery started foing out and front desk could not get another one. So after listening to the beeping all night the maintenance guy opened the door at 6:30am while we were sleeping.
by A verified traveler
Posted 13 May 2024
Mattress sagged in the middle and was lumpy. Bathroom fan could not remove moisture, fogged up after a 5 min shower. Mentioned to staff and said it was normal. Room had a musty smell to it, I’m guessing from the poor bathroom ventilation. There was also mold on the bathroom ceiling and around the edges of the tub.
by A verified traveler
Posted 7 May 2024
Pool was not open, keys kept deactivating daily, had to wait for towels to get washed before you could get more trash sat at door for over 24 hours
by A verified traveler
Posted 10 Apr 2024
Very limited parking close to hotel front. My room was very nice and clean.
Comment from Hotel Management
2 May 2024 by Angela, Hotel Management
Mrs. Monica, Thank you for taking to time, to do our review. We enjoyed having you stay at CS, and we hope to see you again soon.
by A verified traveler
Posted 4 Apr 2024
Comment from Hotel Management
2 May 2024 by Angela, Hotel Management
Hey there Adoree, Thank you for taking the time to do our review. We hope to see you again real soon.
by A verified traveler
Posted 26 Mar 2024
Compared to the price I paid for this hotel verses the others I paid for in Kentucky and Florida panhandle on this trip, it wasn't a good value. Things are run down in the Hotel but the pictures online make you think the opposite. Check in clerk was not great. Later front desk people were good.
by A verified traveler
Posted 10 Mar 2024
by A verified traveler
Posted 29 Feb 2024 on Orbitz
Property was clean and fresh, and Angela at the front desk was amazingly helpful when Orbitz left me standing at the front desk on hold with customer service for almost an hour due to a glitch in their system. Checked in on my own with Angela’s help and still on hold for an Orbitz refund, going on 70 minutes now, as I sit in my lovely room. Five stars for the hotel and for Angela, and if possible to leave Orbitz a negative rating I would.
Comment from Hotel Management
29 Feb 2024 by Angela, Hotel Management
Dear Brett,Thank you for taking the time to write our hotel a review, we truly value your option. I am glad this issue is resolved, and if you need any further assistance, Please don't hesitate to give me a call. Hope to see you again soon.
