Ratings based on 572 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jun 2024
Good staff
Comment from Hotel Management
18 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Jonathan! Thank you for your feedback regarding our staff. We strive to provide excellent service to all our guests. If there's anything specific you appreciated about our staff or any aspect of your stay that stood out, please let us know. We hope to welcome you back again soon!
by A verified traveler
Posted 17 Jun 2024
I've stayed here before, and had a wonderful stay. Same as this time around, wonderful stay.
Comment from Hotel Management
18 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Angel! Thank you for being a returning guest and for your kind feedback! We're delighted to hear that you had another wonderful stay with us. It's always our goal to provide consistent and exceptional service to all our guests. Should you have any specific preferences or requests for your next visit, please feel free to let us know. We look forward to welcoming you back again soon!
by A verified traveler
Posted 14 Jun 2024
Room rate was reasonable.
Comment from Hotel Management
15 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Cherie! Thank you for your feedback regarding our room rates. We're pleased to hear that you found them reasonable. Providing competitive pricing while maintaining quality is a priority for us. Should you have any further comments or suggestions about your stay, please feel free to share. We value your input and look forward to welcoming you back in the future.
by A verified traveler
Posted 24 May 2024
Way more accommodating than the comfort inn down the road. There's no secret deposit they spring on you last minute.
Comment from Hotel Management
25 May 2024 by CC - Guest Relations Manager, Hotel Management
Hi William! Thank you for your feedback. We're pleased to hear that you found our accommodations more straightforward and transparent than other options. Providing a hassle-free and accommodating experience for our guests is important to us.We appreciate your comments and look forward to welcoming you back in the future. If there is anything more we can do to enhance your stay, please let us know.
by A verified traveler
Posted 23 May 2024
Was good
Comment from Hotel Management
25 May 2024 by CC - Guest Relations Manager, Hotel Management
Hi Eric! Thank you for your feedback. We're glad to hear that you had a good experience during your stay.We appreciate your comments and look forward to welcoming you back in the future. If there's anything specific we can do to make your next visit even better, please feel free to let us know.
by A verified traveler
Posted 19 May 2024
The room.was fine, but I stayed for 3 days and they never sent housekeeping to even empty the trash or replenish supplies like soap. The breakfast offered was meager, so I ended up going to a restaurant to eat. On the plus side, there are plenty of nearby shops and restaurants, including a couple you can walk to.
Comment from Hotel Management
21 May 2024 by CC - Guest Relations Manager, Hotel Management
Hi Jennifer! Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the oversight in housekeeping services during your visit. Your comments have been brought to the attention of our housekeeping team to ensure that such incidents are not repeated in the future. We understand the importance of a clean and well-maintained room, and we appreciate your patience and understanding in this matter.Regarding the breakfast offerings, we regret to hear that they did not meet your expectations. We strive to provide a satisfying breakfast experience for all our guests and will review our options to ensure a more diverse selection moving forward. We're glad to hear that you enjoyed the convenient location of our hotel, with various dining and shopping options nearby. Your feedback is invaluable to us as we continuously work to enhance the overall guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
15 May 2024 by CC - Guest Relations Manager, Hotel Management
Hi Riaan! Thank you for taking the time to leave a perefct rating regarding your recent stay. We strive to offer a genuinely one-of-a-kind experience, and we are delighted to have been able to meet and surpass your expectations. We would love to welcome you back to our hotel in the future.
by A verified traveler
Posted 23 Apr 2024
Clean
Comment from Hotel Management
24 Apr 2024 by CC - Guest Relations Manager, Hotel Management
Dear Mitchell,We're glad to hear that you found the accommodations to be clean. Maintaining cleanliness is a top priority for us, and we appreciate your recognition of our efforts. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.
by A verified traveler
Posted 21 Apr 2024
Was convenient and and friendly staff.
Comment from Hotel Management
22 Apr 2024 by CC - Guest Relations Manager, Hotel Management
Dear Brandon, Thank you for your positive feedback! We're glad to hear that you found our hotel convenient and that our staff provided friendly service during your stay. Providing a convenient and welcoming experience for our guests is important to us, and we're delighted that we met your expectations.If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back in the future!
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
22 Apr 2024 by CC - Guest Relations Manager, Hotel Management
Dear Joe, Thank you for taking the time to leave a rating. We're sorry if your experience did not meet your expectations. If there's anything specific you would like to share or discuss, please let us know. We hope to have the opportunity to better serve you in the future.
