Ratings based on 376 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Washington
Posted 1 Jun 2024
We had such a relaxing stay at Under Canvas. Everyone was so wonderful (sincere thanks to Becca, who was just lovely). They have thought of everything. Highly recommend and would love to go back!
Comment from Hotel Management
1 Jun 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Ariel,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay and will be sure to pass along your kind words! We hope to host you again in the future. Safe travels!
by A verified traveler
Posted 1 Jun 2024
Staying at under the canvas Moab was really a wonderful experience. The tents are much larger than what I expected. The staff were amazing really! Everyone from desk staff to guys driving you to your tent were fabulous! There are so many great things including free smores, free coffee any time, free water free nightly music -I can’t say enough good stuff
Comment from Hotel Management
1 Jun 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Karen,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay at Under Canvas Moab and will be sure to share your kind words with the staff. Safe travels!
by A verified traveler
Posted 30 May 2024
Amazing stay, great staff
Comment from Hotel Management
31 May 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Kristi,Thank you for taking the time to leave a 5 out of 5 review! We are pleased to hear that you enjoyed your stay at Under Canvas Moab and hope to host you again in the future. We will be sure to share your kind words with the staff! Safe Travels!
by A verified traveler
Posted 30 May 2024
Loved being in nature but comfortable. I would like to add that food isn't allowed in your tent. Not necessarily a bad thing but I would have planned/packed differently if I had known.
Comment from Hotel Management
30 May 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Helen, Thank you for taking the time to leave a 5 star review for Under Canvas Moab! We are pleased to hear that you enjoyed your stay. Safe Travels!
by A verified traveler
Posted 28 May 2024
Phenomenal hospitality and set-up. However: the property is right next to a busy Highway (US Highway 191) - be prepared for a noisy night as noisy trucks make their way up the hill. They provide earplugs in all fairness but it’s a bit of a bummer since the location prides itself in offering a calm respite with stargazing opportunities (which are absolutely out or this world!).
Another big concern was the road layout to reach the property. When arriving from West there is a sign for Under Canvas shortly before one could make a left - however, you are on a live and very busy 4-lane highway and have to basically slow down on the overtaking lane, followed by crossing the two lanes where cars and trucks head towards west in the other direction. Extremely dangerous! So we aboted our manoeuvre and drove to Moab to try again approaching the property in a safer manner from East. It’s not much safer though as the exit is very abrupt and on a downhill section of the highway where cars and trucks tend to speed up. Not ideal for making a slowdown and sharp 90 degree right turn. Overall very shocked by this and would urge management to do something about this extremely careless layout.
Otherwise we want to highlight that staff and facilities have been nothing but amazing.
Comment from Hotel Management
30 May 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Michael,Thank you for taking the time to leave a review for Under Canvas Moab. We apologize that your stay did not meet your expectations and your feedback has been shared with the appropriate departments. We will be sure to share your kind words with the staff. Safe Travels!
by A verified traveler
Posted 26 May 2024
Under Canvas Moab far exceeded expectations! All amenities were extremely clean and accessible, friendly staff, and a beautiful tent with amazing views! What more could you ask for!
Comment from Hotel Management
30 May 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Katelyn,Thank you for taking the time to leave a review for Under Canvas Moab! We are please to hear that you enjoyed your stay with us and were able to enjoy the amazing views. We hope to host you again in the future! Safe Travels
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
19 May 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Chuck,Thank you for taking the time to leave a 5 out of 5 review! We are pleased to hear that you enjoyed your stay at Under Canvas Moab. Safe Travels!
by A verified traveler
Posted 15 May 2024
This was a bucket list item for me. I don't believe it was at all worth the price. The tent was cold and loud. The stove does nothing to warm the tent. The showers do not regulate the hot water so it was either extremely hot or cold. We were put in a handicap tent and the ramp blocked the view as the mirror in the bathroom was too low for someone not sitting. On our second night, there was a wind storm and the tent flaps and there was no way to get any sleep. We also had a gentleman from corporate enter our tent with no warning and notification from staff.
THe views are amazing and the staff was wonderful but definitely not worth the money. Moab has views everywhere, stay closer to town. This location is far out from town and restaurants.
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Jennifer, Thank you for taking the time to leave a 5 out of 5 review! Safe Travels!
by A verified traveler
Posted 14 May 2024
Fantastic home base while in Moab!
Comment from Hotel Management
16 May 2024 by Sara Wells - Assistant General Manager , Hotel Management
Dear Margaret,Thank you for taking the time to leave a 5 out of 5 review! We are pleased to hear that you enjoyed your stay! Safe travels!
