Ratings based on 909 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
We were only there for one night; and, I would definitely love to return if I was staying for multiple nights. It is perfectly set up for a longer stay. Felt brand new.
by A verified traveler
Posted 25 May 2024
Our room was clean, quiet and had a great view. Staff was very friendly.we are definitely coming back!
Comment from Hotel Management
25 May 2024 by Tanya Segura, Hotel Management
We are so glad you enjoyed your stay! Safe travels and we hope to see you back again soon!
by A verified traveler
Posted 25 May 2024
Nice new place. It’s a little far from the main area of Moab but still walkable. It’s a tough place to make a left turn in and out, lots of traffic on the highway. I’d stay here again!
Comment from Hotel Management
25 May 2024 by Tanya Segura, Hotel Management
Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our hotel. I apologize for turn onto the highway and it does become difficult on busy holiday weeks. Your comments have been shared with the appropriate departments and we do appreciate you staying with us.
by A verified traveler
Posted 23 May 2024
good restaurants within 4 miles of the hotel in Moab. Very close to the entrance of Arches National Park.
Comment from Hotel Management
24 May 2024 by Tanya Segura, Hotel Management
Thank you for taking the time to leave your review. We love being right at the entrance of the city and Arches national park as well. Come back to visit us again soon!Safe travels
by A verified traveler
Posted 21 May 2024
Clean, convenient and good value
Comment from Hotel Management
21 May 2024 by My Place Team, Hotel Management
Thank you for your feedback! We're glad you found our place clean, convenient, and a good value. We look forward to welcoming you back soon!
by A verified traveler
Posted 21 May 2024
Spa pool was not working when we were there and no towels available by the pool. The room was clean and it was very convenient near the arches park. Just far from where all the food and stores are though.
Comment from Hotel Management
21 May 2024 by My Place Team, Hotel Management
Thank you for your feedback. We’re glad you enjoyed the clean room and our location near Arches Park. We apologize for the spa pool and towel issues and will address them promptly. We hope to have the opportunity to welcome you back in the future.
by A verified traveler
Posted 20 May 2024
There was a roach in our bathroom after the first night. It was twitching and half dead but still present! Other than that, property was fine.
Comment from Hotel Management
20 May 2024 by My Place Team, Hotel Management
Thank you for sharing your feedback with us. We are pleased to hear that you found our property generally fine. Please know that we take cleanliness and pest control very seriously, and we apologize for any inconvenience you had during your stay. We hope to have you staying with us again in the future. Safe Travels!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by My Place Team, Hotel Management
Thanks for staying with us, we appreciate your feedback.
by A verified traveler
Posted 18 May 2024
It was all good except there weren’t pool towels out for the 2 days we were there. We had to ask for them each time we went to the pool.
The gal at the front desk was pretty new but she was so nice!
Comment from Hotel Management
21 May 2024 by My Place Team, Hotel Management
Thank you for your feedback! We're glad to hear you had a good stay and appreciated our friendly front desk staff. We apologize for the inconvenience with the pool towels and will ensure they are always available. We look forward to welcoming you back soon!
by A verified traveler
Posted 15 May 2024
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Comment from Hotel Management
17 May 2024 by My Place Team, Hotel Management
Thanks for staying with us, we appreciate your feedback.
