Ratings based on 41 Verified Reviews

4.9 out of 5
5.0 Room cleanliness
4.9 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 31 Mar 2024
The hotel room is very spacious and sparkling clean! We love the view from the onsen and balcony which is exceptionally beautiful. The food and wine served at the French restaurant is of Michelin standard. All staff members are very friendly and polite! We felt pampered during our stay!
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Excellent stay
4 out of 5
by A verified traveler

Posted 11 Mar 2024
Nice property. Very clean and friendly staffs. Transportation to and from train station are provided.
5 out of 5
by A verified traveler

Posted 3 Jan 2024
Room was very nice with beautiful views. Staff was helpful and courteous. Food sensational.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2021 on Hotels
5 out of 5
by A verified traveler

Posted 20 Apr 2024
We had great two nights at the Hiramatsu Karuizawa. Food was amazing!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2023 on Hotels
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