Ratings based on 215 Verified Reviews

4.2 out of 5
78% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Mission Viejo

Posted 8 Jun 2024
Good
4 out of 5
by A verified traveler from HONG KONG

Posted 14 Jun 2023
早餐款式多樣,地點適中,服務好。工作人員有禮。
Comment from Hotel Management
17 Jun 2023 by 営業部 宿泊, Hotel Management
この度は、ホテルアトールエメラルド宮古島にご宿泊いただきまして、誠にありがとうございます。また貴重なお時間を割いてご投稿賜り重ねてお礼申し上げます。お褒めの言葉、嬉しく拝読いたしました。お客様からのお言葉は私共の励みになります。現状に満足せず、日々精進してまいります。また宮古島へお越しの際には、是非ともご宿泊ください。スタッフ一同お待ち申し上げております。
4 out of 5
by A verified traveler

Posted 9 Jul 2021 on Hotels
Comment from Hotel Management
3 Sep 2021 by 営業部 宿泊, Hotel Management
この度は、ご宿泊頂き誠にありがとうございます。 また宮古島へお越しの際には、是非ご利用下さい。お待ちしております。
4 out of 5
by A verified traveler

Wonderful stay

Posted 10 Oct 2019 on Hotels
Friendly staff. The location was very good. Just 5-10 minutes to the centre of the town. Breakfast was very good.
Comment from Hotel Management
12 Oct 2019 by 営業部 宿泊, Hotel Management
この度は、当ホテルにご宿泊頂きまして、誠にありがとうございます。 繁華街へは徒歩10分程度で、大変便利な立地でございます。朝食のメニューも気に入って頂けたようで嬉しく思います。 またのご利用をお待ちしております。
4 out of 5
by A verified traveler

Posted 1 Oct 2019 on Hotels
Comment from Hotel Management
4 Oct 2019 by 営業部 宿泊, Hotel Management
この度は、当ホテルにご宿泊頂きまして、誠にありがとうございます。 またのご利用をお待ちしております。
5 out of 5
by A verified traveler

Posted 8 Apr 2019
Convenient location to beach and town, good view of harbor. Friendly staff
5 out of 5
by A verified traveler

Posted 2 Mar 2019
Great place to stay, clean, breakfast was excellent, and the rooms were fine. Staff is outstanding, they bend over backwards to help with whatever you need. And they do speak enough English if you prompt them to! Overall, a nice place to stay, convenient to Hirara City if you have a car, and right next to the port, so great views of the ocean.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Mar 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2018 on Orbitz
4 out of 5
by A verified traveler

Nice Vintage Hotel

Posted 30 Aug 2018 on Hotels
We stayed here for one night of our honeymoon. The hotel is very large and a great location in Hirara, but it is very outdated. With that said, our deluxe ocean view room was a comfortable size and included all the usual amenities - electric kettle, air conditioning, and bathroom supplies like tooth brush, razor, soaps, etc. Our stay included breakfast in the morning which was a buffet. Mostly typical Japanese breakfast food with some western food as well: meats, eggs, soups, rice, fruits and vegetables, toast, and cereal. Overall a good place to stay, but I do prefer some of the more upscale hotels in the area.