Ratings based on 1,043 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 May 2024
It was great
Comment from Hotel Management
30 May 2024 by Mike, Hotel Management
Thank you Dolores for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had a "GREAT" stay with us. Hopefully next time you are in the area, you will stay with us again.
by A verified traveler from San Diego
Posted 30 May 2024
Clean. Staff was nice. Deluxe room was spacious.
Comment from Hotel Management
30 May 2024 by Mike, Hotel Management
Thank you Jaaziel for taking the time to submit a review about your recent experience with us. We are pleased to hear that you had a positive stay with us. Hopefully you will consider staying with us again in the future.
by A verified traveler
Posted 28 May 2024
Bathroom out of order and very dirty
Comment from Hotel Management
30 May 2024 by Mike, Hotel Management
Thank you Godofredo for taking the time to submit a review about your recent experience with us. I would like to apologize that you had some challenges while you were here. Hopefully you let the team know and allowed them the opportunity to address these for you.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
30 May 2024 by Mike, Hotel Management
Thank you Tade for taking the time to submit a review about your recent experience with us. We are thrilled that you had a positive stay. Hopefully you will consider staying with us again.
by A verified traveler
Posted 28 May 2024
Front desk customer service was amazing! Gal in the front was so kind, attentive, and friendly. Nice view from room, comfy bed. However, the only downside was parking lot and outdated bathroom. Overall, will definitely come back when in the area again.
Comment from Hotel Management
28 May 2024 by Mike, Hotel Management
Thank you Mai for taking the time to submit a review about your recent experience with us. As there were numerous positives, I do apologize that you did not like our parking lot or, the bathroom amenities. Just as you stated, we will be eager to welcome you back in the future.
by A verified traveler
Posted 27 May 2024
Everything was fine
Comment from Hotel Management
27 May 2024 by Mike, Hotel Management
Thank you Hamid for taking the time to submit a review about your recent experience with us. We are thrilled to hear that you had an enjoyable stay. Hopefully next time you are in the area, you will consider staying with us again.
by A verified traveler
Posted 26 May 2024
Does not have good standards
Comment from Hotel Management
27 May 2024 by Mike, Hotel Management
Thank you Devender for taking the time to submit a review about your recent experience with us. I would like to apologize that your stay did not live up to our standards. Hopefully you brought this to our attention and we addressed any area in which we fell short.
by A verified traveler
Posted 26 May 2024
The hotel facilities are outdated and in need of modernization.
Comment from Hotel Management
27 May 2024 by Mike, Hotel Management
Thank you MEI for taking the time to submit a review about your recent experience with us. I apologize that you did not feel that we were up to date during your time here. Hopefully you brought any/ all areas to the team attention and allowed us the opportunity to improve your stay. Thank you.
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
27 May 2024 by Mike, Hotel Management
Thank you Viviana for taking the time to submit a review about your recent experience with us. Its wonderful to hear that you had a perfect stay. Hopefully you will consider staying with us again in the future!
by A verified traveler from TEMECULA
Posted 25 May 2024
Not only TV service was analog but it didn't even work.
Comment from Hotel Management
25 May 2024 by Mike, Hotel Management
Thank you Ehab for taking the time to submit a review about your recent experience with us. I apologize that you decided to provided a low score related to the TV service in your room. Hopefully you brought this to our attention and allowed us to try to make it right prior to this low score.
