Ratings based on 1,521 Verified Reviews

3.6 out of 5
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 16 Jun 2024
Front desk was very helpful. Housekeeping failed each day of 5 days, had to request towels and coffee each day. Property getting old. Bunkbeds smelled a little like urine.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Jun 2024
4 out of 5
by A verified traveler

Posted 14 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Jeff, Hotel Management
Thank you for sharing you review. Please plan to revisit us the next time you travel to the area.
4 out of 5
by A verified traveler

Posted 11 Jun 2024
Comment from Hotel Management
12 Jun 2024 by Jeff, Hotel Management
Hi Joan,We're happy to hear from you and glad you enjoyed your time at our DoubleTree and giving us the score of 4/5. I'm pleased you found our accommodation and service to be exceptional. We appreciate you choosing our hotel while visiting San Diego on business. Thank you for your kind feedback, and we look forward to hosting you again.
5 out of 5
by A verified traveler

Posted 11 Jun 2024
R
Comment from Hotel Management
11 Jun 2024 by Front Desk, Hotel Management
Thank you for your review. We look forward to your next stay with us. - Hotel Management
5 out of 5
by A verified traveler

Posted 10 Jun 2024
I
Comment from Hotel Management
10 Jun 2024 by Jeff, Hotel Management
Thank you for rating us 5/5. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to revisit us the next time you travel to the area.
2 out of 5
by A verified traveler

Posted 10 Jun 2024
First they give me a room the key no work they change me the room this room refrigerator no working I call maintenance next day was sleeping the smog detector star noice I reported 3 times they die in a lot of time to come
Comment from Hotel Management
10 Jun 2024 by Front Desk, Hotel Management
Thank you for your review. We look forward to your next stay with us. - Hotel Management
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Everything exelent
Comment from Hotel Management
10 Jun 2024 by Front Desk, Hotel Management
Thank you for your review. We look forward to your next stay with us. - Hotel Management
3 out of 5
by A verified traveler

Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Front Desk, Hotel Management
Thank you for your review. We look forward to your next stay with us. - Hotel Management
5 out of 5
by A verified traveler from Saint Leonard

Posted 5 Jun 2024
Staff was exceptionally helpful and accommodating
Comment from Hotel Management
6 Jun 2024 by Front Desk, Hotel Management
Thank you for your review. We look forward to your next stay with us. - Hotel Management