Ratings based on 38 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2023
Comment from Hotel Management
23 Jan 2024 by Ammy, Hotel Management
Thanks for the positive rating, Augustine! Hope to welcome you again soon. Regards, Noah.
by A verified traveler
Posted 21 Dec 2021 on Hotels
Comment from Hotel Management
23 Dec 2021 by Jane, Hotel Management
Hi, Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Jane!
by A verified traveler
Posted 10 Dec 2021
I ask for refund .they didn't give me the refund .they put me as no show that cost me around 129 AUD
Comment from Hotel Management
11 Dec 2021 by Noah, Hotel Management
Hi, we sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Noah
by A verified traveler
My favourite hotel
Posted 21 Apr 2020 on HotelsExcellent..Very recommended
Comment from Hotel Management
22 Apr 2020 by OYO, Hotel Management
Charmed to see you loved our services, Nurhazliani! Have a pleasant day ahead. Regards, Bella
by A verified traveler
My favourite hotel
Posted 21 Apr 2020 on HotelsExcellent..So recomended
Comment from Hotel Management
22 Apr 2020 by oyo, Hotel Management
Thanks for applauding, Nurhazliani! We would love to stay updated and posted with your future reviews as well. Regards, Bella
by A verified traveler
One of my favourite place to stay...
Posted 19 Apr 2020 on Hotelsi dont know what to say..because for me this hotel is ok n im just in the wrong time and situation..Im stuck in miri because of the covid19 n lockdown issue..my flight back to kl cancel and i was asked to quarantine myself in the place where I was staying ... at the start of my stay at the meritz hotel for 1 weeks but I had to move out and look for another hotel because they had closed their hotel due to covid19 issue and I had to find a hotel that was still operating and at that time only dragon hotel is still open ... but in limited circumstances ..then i have to move out frm dragon hotel because that hotel use for kkm staff for quarintine people..then i find hongkong hotel still operation so im stay here for a while and after that same situation i have to face..so i try call kenyalang suites and asked if they accept people from others hotel to stay there and when they said yes i move out from hk hotel and stay here until i can fly back to kl.. so it would be unfair for me to comment on this hotel in the face of global issues such as the corona virus issue and I believe hotel management is also unable to do anything go wrong them ... but yes kenyalang suites is the one of my fevourite hotel beside mega,meritz,nur hotel and to me everything in this hotel is so good and perfect ..😉
Comment from Hotel Management
20 Apr 2020 by OYO, Hotel Management
Hi Nurhazliani, Delighted to see you liked our services. Keep this love coming. Regards, Nini
by A verified traveler
Posted 20 Feb 2020
The Aircond in the room not cool at the afternoon..the tv channel is litter bit choice also..plz update it
Comment from Hotel Management
22 Feb 2020 by OYO, Hotel Management
Hey, Kenny! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Kevin
by A verified traveler
Posted 2 Dec 2019 on Hotels
by A verified traveler
Posted 6 Nov 2019 on Hotels
by A verified traveler
Posted 13 Oct 2019
Comment from Hotel Management
14 Oct 2019 by Kevin, Hotel Management
Thanks for the positive rating, Hope to host you soon :) Regards, Kevin
