Ratings based on 989 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Jun 2024
Nothing extra to share here.
Comment from Hotel Management
15 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to thank you for your feedback and want you know it truly excites us to know we were able to assist in your vocational needs. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon. We look forward being of service to you and accommodating your needs during your next stay. Warmest regards,
1 out of 5
by A verified traveler

Posted 13 Jun 2024
Paid for two queens beds Ended up having to sleep on an uncomfortable pull out couch.
Comment from Hotel Management
15 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to take the time thank you for giving us your feedback and expressing your concerns. As all of our guest concerns are top priority. Going forward, your feedback will help us better our future guests stay for the upcoming days. Be sure, we do hate to hear that your experience did not meet your expectation. With that said, your feedback and our prompt adjustments will help us achieve success. We hope you’ll give us another chance in the near future.Warmest regards,
5 out of 5
by A verified traveler

Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to thank you for your feedback and want you know it truly excites us to know we were able to assist in your vocational needs. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon. We look forward being of service to you and accommodating your needs during your next stay.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Great!
Comment from Hotel Management
10 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to thank you for your feedback and want you know it truly excites us to know we were able to assist in your vocational needs. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon. We look forward being of service to you and accommodating your needs during your next stay.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
The first thing that I noticed about the room was it's size. Very large and spacious. I thought the t.v was a little small and there wasn't a microwave in the room which I thought was unusual but there was one in the lobby. However they thought about what other hotels didn't which was provide extra towel hangers. So that compensated for the lack of a microwave. I would definitely stay at all Hyatts' if they are s nice as this one.
Comment from Hotel Management
10 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to thank you for your feedback and want you know it truly excites us to know we were able to assist in your vocational needs. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon. We look forward being of service to you and accommodating your needs during your next stay.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Very accomodating. Overall stay was awesome.
Comment from Hotel Management
8 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to thank you for your feedback and want you know it truly excites us to know we were able to assist in your vocational needs. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon. We look forward being of service to you and accommodating your needs during your next stay.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
The staff here is amazing!!! The girls at the front desk need a raise !
Comment from Hotel Management
8 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to thank you for your feedback and want you know it truly excites us to know we were able to assist in your vocational needs. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon. We look forward being of service to you and accommodating your needs during your next stay.
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Comment from Hotel Management
8 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to thank you for your feedback and want you know it truly excites us to know we were able to assist in your vocational needs. We always appreciate any positive surveys as it lets us know we are doing something right. We hope to see you again soon. We look forward being of service to you and accommodating your needs during your next stay.
3 out of 5
by A verified traveler

Posted 4 Jun 2024
Easy access to beach and amenities. Elevator did not work the five days we were there, so sharing the existing elevator with housekeeping was a bit of a challenge.
Comment from Hotel Management
4 Jun 2024 by Anthony Perez, Hotel Management
Dear Valued Guest,We want to take the time thank you for giving us your feedback and expressing your concerns. As all of our guest concerns are top priority. Going forward, your feedback will help us better our future guests stay for the upcoming days. Be sure, we do hate to hear that your experience did not meet your expectation. With that said, your feedback and our prompt adjustments will help us achieve success. We hope you’ll give us another chance in the near future.Please, if you feel you would like to speak further on your feedback. Do not hesitate to contact us.
5 out of 5
by A verified traveler

Posted 3 Jun 2024
We always stay here when we come to shop. Love the suite we get. Tons of room for my 3 teenage boys. Perfect location.
Comment from Hotel Management
3 Jun 2024 by General Manager, Hotel Management
Amanda we are so pleased to see and hear you enjoyed your stay with us again! We look forward to seeing you again the next time you come to the area.