Ratings based on 23 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2023 on Hotels
Comment from Hotel Management
1 Feb 2024 by Мария, Hotel Management
Добрый день! Благодарим Вас за вашу оценку. Будем рады видеть Вас вновь.
by A verified traveler
PLEASE CLEAN THIS PLACE, IT WAS AWFUL
Posted 31 Aug 2023 on Hotelsvery dirty from the entrance till the smelly ir durtu bed linen. the apartment was not cleaned at all. dirty floors, curtains, walls. prickly dust on the floor, under the sofa in the living room. carpet, chairs stained and dirty. under the beds in the rooms you can find a lot of interesting objects as a bonus to never-ending dirt. TV with non-working remote control, air conditioning dusty, dirty. the forge is in a terrible state of dirt. you won't look at the bathroom without tears. bed linen smelled of sweat or dirty feet. one set of linen was clean and did not stink. on the positive side - it was possible to check in early and check out later. these are the dirtiest apartments I've been in. terrible, terrible, I want to disinfect myself and all my things. We could not rest normally, because we took turns sleeping with the only non-stinking bed set.
Comment from Hotel Management
6 Sep 2023 by Елена, Hotel Management
Hello! It is very strange for us to read this review, because when you checked in, you were happy with the apartment, cleaning and everything else. We also don't understand why you wrote about dirty bed linen. We do laundry in a professional laundry. You had three sets of underwear, and you could not sleep in turn in any way, since after your departure all sets of underwear (two beds and a sofa) were used. The remote control from the TV works, both before you and after the guests used it. Maybe you couldn't turn it on? Our administrator is always in touch and he would help you deal with the remote and everything else. If the apartment is dirty and the laundry is dirty, why didn't you tell us anything? Why didn't you also tell us that there is a problem with the remote control? We have other apartments nearby where we could move you and also check how you claim dirt in the apartment and laundry. You also didn't tell us anything when you left. We value our guests and keep order and cleanliness.
by A verified traveler
Posted 16 Aug 2023
by A verified traveler
Nice little apartment in Minsk
Posted 12 Aug 2023 on HotelsThe apartment was ideal for exploring Minsk and we enjoyed our stay.
Comment from Hotel Management
12 Aug 2023 by Sincerely, Elena, Hotel Management
We are glad that you liked it with us! We will be glad to host you again
by A verified traveler
Posted 25 Mar 2023 on Hotels
Comment from Hotel Management
16 Apr 2023 by Maria, Hotel Management
Thank you very much for your high appreciation of our work and our apartment! Hope to see you next time!
by A verified traveler
Posted 18 Feb 2023 on Hotels
Comment from Hotel Management
20 Feb 2023 by Елена, Hotel Management
Добрый день, Наталья! Благодарим Вас за отзыв. Будем рады видеть Вас в наших апартаментах.
by A verified traveler
Minsk City Center Apartment
Posted 13 Feb 2023 on HotelsGreat place to stay! Everything was clean, we felt comfortable and happy. Also the management was easy to communicate with using email. Thank you for excellent service. Hope to stay here again soon.
Comment from Hotel Management
20 Feb 2023 by Maria, Hotel Management
Thank you very much for your high appreciation of our work and our apartment! Hope to see you next time!
by A verified traveler
Posted 13 Feb 2023 on Hotels
Comment from Hotel Management
20 Feb 2023 by Галина, Hotel Management
Добрый день, Ирина! Благодарим Вас за оценку и доверие. Будем рады видеть Вас в наших апартаментах.
by A verified traveler
Posted 12 Dec 2022 on Hotels
Comment from Hotel Management
14 Dec 2022 by Елена, Hotel Management
Благодарим за выбор наших апартаментов и отзыв. Будем рады видеть Вас вновь.
by A verified traveler
Posted 28 Nov 2022 on Hotels
Comment from Hotel Management
30 Nov 2022 by Sincerely, Elena, Hotel Management
Спасибо за отзыв! Будем рады принимать вас снова!
