Ratings based on 593 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Property seemed clean
Comment from Hotel Management
2 Jun 2024 by Hotel Management, Hotel Management
Dear Melissa, Thank you for being our guest and providing your feedback. We are pleased you were able to enjoy our clean accommodations. However, we're sorry for any issues that kept your experience from being perfect. We always want to leave our guests completely satisfied and hope for the opportunity to host you again in the future.Sincerely,Hotel Management
by A verified traveler
Posted 28 May 2024
by A verified traveler
Posted 27 May 2024
front desk was unmanned for most of our stay. Large gentlemen sleeping in the common area - giving off a unsafe environment. The bar area NEVER had a server in the 3 days we were there.
Comment from Hotel Management
29 May 2024 by Hotel Management, Hotel Management
Dear Marcia, Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
by A verified traveler
Posted 14 May 2024
Staff were very friendly and helpful. Room was large and comfortable. Very nice stay!
by A verified traveler
Posted 12 May 2024
Outside patio with fire pit made it enjoyable
Comment from Hotel Management
13 May 2024 by Hotel Management, Hotel Management
Dear Steven, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
by A verified traveler
Posted 28 Apr 2024
Clean, spacious room
by A verified traveler from Maple Grove
Posted 25 Apr 2024
Great hotel if you don’t need breakfast offered; Ice only from the freezer in your room
Comment from Hotel Management
26 Apr 2024 by Hotel Management, Hotel Management
Dear Don, On behalf of our entire team, thank you for taking the time to post such fantastic feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
by A verified traveler
Posted 18 Apr 2024
Great location outside the city.
by A verified traveler
Posted 4 Apr 2024
Very friendly staff and stayed often in the past. Definitely will book in the future.
Comment from Hotel Management
5 Apr 2024 by Hotel Management, Hotel Management
Dear Tanya, Thank you for choosing Extended Stay America. We sincerely appreciate your kind words and your continued patronage as valued guests of our hotel. We take great pride in delivering an exceptional experience for our guests, and we are truly grateful for the recognition of our efforts. It brings us joy to know that you are looking forward to returning, and we eagerly await the opportunity to welcome you back.Sincerely,Hotel Management
by A verified traveler
Posted 17 Mar 2024
