Ratings based on 86 Verified Reviews
3.9 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
Host was rude
Comment from Hotel Management
6 Jun 2024 by Maria , Hotel Management
No comment
by A verified traveler
Posted 12 Mar 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by maria, Hotel Management
grazie mille
by A verified traveler
Posted 23 Oct 2023
Decent hotel f9r the price but traffic very loud.
by A verified traveler
Awful hotel, dishonest hotel owner
Posted 20 Sep 2023 on HotelsAn old, run-down hotel with tiny rooms, even tinier bathrooms and on a very busy road. On arrival, we were greeted by the snoring male owner at reception! We then got a lecture from the female hotel owner on everything from accessing the hotel to using the air conditioning, Covid-19 to how to park our car in their 'free parking'.
Ironically, the female owner charged us 15 Euros for parking, which I challenged. We argued, I showed her my booking and said I'd complain to hotels.com, to which she replied she didn't care. She did however care enough to change the hotel details to 'Parking available' the same day, after stealing our money. She is one of the most difficult people you could ever wish to meet, and unbelievably rude. Other reviews mirror my own description. I wouldn't wish this hotel on my worst enemy.
Comment from Hotel Management
21 Sep 2023 by maria, Hotel Management
egregio signore, il mio parcheggio non e' gratuito dovete prendervela con hotel .com che non ha messo giusto la descrizione, noi non c entriamo nulla, qui il parcheggio si paga e basta, il ragazzo che lei dice russava stava riposando, noi qua lavoriamo non stiamo in vacanza, per l'hotel se cercava il lusso ha sbagliato posto ed hotel qui in costiera i sevizi si pagano eda anche a caro prezzo lei non ha pagato neppure 100 euro per questa camera, quindi non si puo proprio lamentare del prezzo, io sono molto disponibile con tutti, ma il mio modo di agire e' questo con i clienti, perche' altrimenti fanno tutto quello che vogliono qua dentro, mentre invece qui ci sono delle regole ben precise che vanno rispettate in modo particolare per chi lavora, perche' noi non siamo in vacanza.stiamo qua per lavorare
by A verified traveler
Posted 6 May 2023 on Hotels
Comment from Hotel Management
7 May 2023 by maria, Hotel Management
grazie
by A verified traveler
Posted 8 Oct 2022 on Hotels
Comment from Hotel Management
9 Oct 2022 by Maria, Hotel Management
Grazie
by A verified traveler
Posted 2 Oct 2022
close to everywhere and Minori is lovely place to see.
Comment from Hotel Management
2 Oct 2022 by Maria, Hotel Management
Grazie milleMaria
by A verified traveler
Posted 30 May 2022 on Hotels
Decent place, a little odd. Didn’t smell very nice, bathroom not super clean. But overall for a quick stay perfectly alright.
Comment from Hotel Management
11 Jun 2022 by maria, Hotel Management
no comment
maria
by A verified traveler
Posted 3 Jan 2022
This is a very basic hotel but a nice balcony with a great location off the main road and very close to the center and everything in Minori. They also provide parking at a good price which is very important. Maria and her family/staff are fantastic, helpful and accommodating.
Comment from Hotel Management
4 Jan 2022 by maria, Hotel Management
grazie mille
by A verified traveler
No Wi-Fi working
Posted 10 Nov 2021 on HotelsThe Wi-Fi was not working at all during our stay and the reception was very difficult to get a response from for hours after asking our help. There was a lot of noise around the area very cold in rooms also
Comment from Hotel Management
10 Nov 2021 by maria, Hotel Management
cara signora il riscaldamento per l'aria calda e' il condizionatore se lei non lo ho saputo funzionare non e' colpa mia, il wifi poi e' ststo ripristinato quando lei me lo ha chiesto, se i clienti non mi dicono niente io non posso sapere le cose, comunque nellsa mia struttura funziona tutta alla perfezione basta chiedere come lei ha fatto con il wifi,ok buona giornata, per quanto riguarda il rumore si sbaglia di grosso perche' di questi periodi non passa una mosca non e' cvome l'estate.
