Ratings based on 974 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Erika, Hotel Management
Hello, John! Thank you for your review. We appreciate it. Looking forward to hosting your stay with us again soon!
by A verified traveler
Posted 30 May 2024
The place was nice. Loud from the airplanes but being so close to airport thats normal. We had an issue in first room and they switched us easily
Comment from Hotel Management
2 Jun 2024 by Erika, Hotel Management
Hello Holly,Thank you for your honest feedback. We appreciate it! Our sincere apologies for the inconvenience the said issue has caused you. We look forward to hosting your stay with us again soon, so we can make it up for you!
by A verified traveler from Aurora
Posted 30 May 2024
Staff were all very courteous and professional
Comment from Hotel Management
30 May 2024 by Ellie , Hotel Management
Hello Hollis, Thank you so much for your positive feedback. We really appreciate it! Looking forward to hosting your stay with us again soon.
by A verified traveler
Posted 25 May 2024
The one bedroom suite was perfect for three of us.
Comment from Hotel Management
26 May 2024 by Ellie , Hotel Management
Hello Donna! Thank you so much for your positive feedback. We highly appreciate it! Looking forward to hosting your stay with us again soon.
by A verified traveler from Faribault
Posted 25 May 2024
Super quick check in and we were able to get in early!
Comment from Hotel Management
25 May 2024 by Erika, Hotel Management
Hello Tonja!Thank you so much for your positive feedback. We highly appreciate it! Looking forward to hosting your stay with us again soon.
by A verified traveler
Posted 20 May 2024
It is uniquely close to the airport flight path. I’m not mad about that, but if you don’t want to see/hear airplanes maybe don’t stay at any of the hotels by the Mall of America. This hotel was fabulous. Loved it.
Comment from Hotel Management
21 May 2024 by Erika, Hotel Management
Hello Sara,Thank you for your positive feedback. We really appreciate it! Looking forward to hosting your stay with us again soon.
by A verified traveler from Winnipeg
Posted 20 May 2024
best hotel i stayed for the last 5 years.. room and the location is perfect!
will be back soon!
Comment from Hotel Management
20 May 2024 by Ellie , Hotel Management
Hello Konrad, Thank you for your amazing feedback. We appreciate you staying with us & we hope to see you again soon!
by A verified traveler
Posted 17 May 2024
The room though it was a suite was small
Comment from Hotel Management
20 May 2024 by Ellie , Hotel Management
Thank you for you feedback, Jean! We really appreciate it. Looking forward to hosting your stay with us again soon.
by A verified traveler
Posted 6 May 2024
Says it's pet friendly and when you get there you have to pay $100 for your dog to stay as if they are sleeping on the bed, using the toilet or showering or even eating their "free continental breakfast"! It's insane when you pay more for the dog to stay than paying for another human being
Comment from Hotel Management
8 May 2024 by Jonah L, Hotel Management
Hello Claudia,Thank you for your feedback. The information about the fee is on Expedia's website. We apologize for any confusion. We appreciate you staying with us!We hope to see you again soon.
by A verified traveler
Posted 5 May 2024
Very clean, very comfortable bed. I would definitely stay here again.
Comment from Hotel Management
5 May 2024 by Jonah L, Hotel Management
Hello Victoria,Thank you for your feedback. We appreciate you staying with us!We hope to see you again soon.
