Ratings based on 534 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
Great people working there
by A verified traveler
Posted 14 Jun 2024
Great rooms with full size refrigerator and ice maker
Comment from Hotel Management
14 Jun 2024 by MPHT, Hotel Management
Thank you for your kind words about our facility at My Place Hotel in Shakopee, MN. We're delighted to hear that you found our facility very nice!However, we noticed that your rating doesn’t seem to reflect your positive comment. We strive to provide the best possible experience for our guests, and your feedback is crucial in helping us improve. If there were specific aspects of your stay that did not meet your expectations, we would love to hear more about them.Please feel free to contact me directly at [your email or phone number] to share any additional details or suggestions you may have. Your insights are incredibly valuable to us as we work to enhance our guest experience.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future.Best regards
by A verified traveler
Posted 11 Jun 2024
Friendly service, good location, nearby restaurants and shopping.
Comment from Hotel Management
14 Jun 2024 by MPHT, Hotel Management
Thank you for your kind words about our facility at My Place Hotel in Shakopee, MN. We're delighted to hear that you found our facility very nice!However, we noticed that your rating doesn’t seem to reflect your positive comment. We strive to provide the best possible experience for our guests, and your feedback is crucial in helping us improve. If there were specific aspects of your stay that did not meet your expectations, we would love to hear more about them.Please feel free to contact me directly at [your email or phone number] to share any additional details or suggestions you may have. Your insights are incredibly valuable to us as we work to enhance our guest experience.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future.Best regards
by A verified traveler
Posted 11 Jun 2024
Very nice facility.
Comment from Hotel Management
11 Jun 2024 by MPHT, Hotel Management
Thank you for your kind words about our facility at My Place Hotel in Shakopee, MN. We're delighted to hear that you found our facility very nice!However, we noticed that your rating doesn’t seem to reflect your positive comment. We strive to provide the best possible experience for our guests, and your feedback is crucial in helping us improve. If there were specific aspects of your stay that did not meet your expectations, we would love to hear more about them.Your insights are incredibly valuable to us as we work to enhance our guest experience.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future.Best regards,
by A verified traveler from Starbuck
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by MPHT, Hotel Management
Thank you for staying with us at My Place Hotel in Shakopee, MN. We appreciate you taking the time to leave a review, even though it appears you did not leave any specific comments.We are genuinely sorry to see that your experience did not meet your expectations, as reflected in your rating. Your satisfaction is very important to us, and we would like to understand more about what went wrong during your stay.If you could provide us with more details about your experience, it would help us to address any issues and improve our services for future guests. Please feel free to reach out to me directly at [your email or phone number] at your earliest convenience.We hope to have the opportunity to make things right and welcome you back for a much better stay in the future.Thank you once again for your feedback.Best regards,
by A verified traveler
Posted 10 Jun 2024
I booked the room to stay. When i booked i booked a gueen bed room and it had like 8 available. When we check in they said it was the last room and it was handicap. Not what i booked. My wife wanted to be able to take a bath but could cuz there was no tub. Was gonna watch tv but could find a remote. Called the front desk and the brought random remote i had to test to see if they would work and they had no backs so had to make sure battery wouldn't fall out. We will never stay there again.
Comment from Hotel Management
11 Jun 2024 by MPHT, Hotel Management
Thank you for taking the time to share your experience at My Place Hotel in Shakopee, MN. I am truly sorry to hear about the multiple issues you encountered during your stay and for the inconvenience this caused you and your wife.Firstly, I apologize for the mix-up with your room reservation. I understand how disappointing it must have been to not receive the queen bed room you booked, especially when there were supposed to be several available. We are currently reviewing our reservation and room allocation procedures to ensure that such errors do not occur in the future.I also apologize for the inconvenience with the bathtub and the TV remote. We strive to ensure that all rooms are properly equipped and that guests have easy access to all amenities. We will be conducting a thorough review of our room amenities to ensure that every room meets our standards and that all necessary items, such as TV remotes, are in proper working order.I regret that your experience with us has led to your decision not to stay with us again. Please know that your feedback is incredibly valuable to us as it helps us to identify areas for improvement. We are committed to making the necessary changes to ensure a better experience for all our guests.If you would be willing to give us another chance, I would personally ensure that your next stay is seamless and enjoyable. Please feel free to contact me directly at [your email or phone number] if there is anything I can do to assist you further.Thank you once again for bringing these issues to our attention.Best regards,
by A verified traveler
Posted 27 May 2024
Great staff
by A verified traveler
Posted 24 May 2024
Everything about this hotel works for us. The staff member was quite overwhelmed on Friday, being the only individual on site.
Comment from Hotel Management
27 May 2024 by MPT, Hotel Management
Thank you for taking the time to share your experience at MY Place Hotel in Shakopee, MN. We appreciate your feedback and are pleased to hear that you chose to stay with us.If there are any specific details or additional comments about your stay that you would like to share, we would love to hear from you. Your insights help us to continually improve our services and provide a better experience for all our guests.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.Warm regards,General ManagerMY Place Hotel Shakopee, MN
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 14 May 2024
it was clean, quiet, and comfortable.
Comment from Hotel Management
15 May 2024 by MPH, Hotel Management
Thank you for choosing to stay at My Place Hotel in Shakopee, MN, and for taking the time to share your experience with us. We are delighted to hear that you found your stay to be clean, quiet, and comfortable.Providing a clean and comfortable environment for our guests is our top priority, and we are thrilled that we were able to meet your expectations during your time with us. Your feedback serves as a great encouragement to our team, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there is anything else we can do to make your next visit even more memorable, please do not hesitate to let us know.Thank you once again for your positive feedback, and we look forward to seeing you again soon at My Place Hotel.
