Ratings based on 995 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Safe
Comment from Hotel Management
12 Jun 2024 by Peter, Hotel Management
Hello Velda, thank you for rating and commenting on your stay. We're glad you found the hotel safe and that the stay was a good one! We hope you'll choose to stay with us again.
by A verified traveler
Posted 8 Jun 2024
Was very clean
Comment from Hotel Management
9 Jun 2024 by Peter, Hotel Management
Hello Ethan, thank you for rating and commenting on your stay. We're glad to hear you found the hotel clean and hope you'll choose to stay with us again.
by A verified traveler
Posted 2 Jun 2024
Comfortable beds and friendly staff
Comment from Hotel Management
4 Jun 2024 by Peter, Hotel Management
Hello Beatriz, thank you for rating and commenting on your stay. We're glad to hear the beds are comfortable and that you found the staff friendly. We hope you will stay with us again!
by A verified traveler
Posted 1 Jun 2024
Good
Comment from Hotel Management
4 Jun 2024 by Peter, Hotel Management
Hello Kimo, thank you for rating and commenting on your stay with us. We're glad to hear it was good overall and hope you'll choose to stay with us again.
by A verified traveler
Posted 31 May 2024
Wonderful except having to pay to park.
Also breakfast should be included
Comment from Hotel Management
1 Jun 2024 by Peter, Hotel Management
Hello DARRELL, thank you for rating and commenting on your stay with us. We appreciate your feedback about the parking fee and cost for brekfast. We're glad to hear that the say was wonderful overall and hope you'll stay with us again!
by A verified traveler
Posted 27 May 2024
The property was so clean and comfortable and extremely quiet!
Comment from Hotel Management
31 May 2024 by Peter, Hotel Management
Hello James, thank you for rating and commenting on your stay. We're glad to see it was good and that the hotel was comfortable and quiet. We hope you'll choose to stay with us again!
by A verified traveler
Posted 27 May 2024
Very convenient to the airport and the Mall of America
Comment from Hotel Management
31 May 2024 by Peter, Hotel Management
Hello Mary, thank you for rating and commenting on your stay. We're glad to see you had a good expreince and that our location is convenient for you. We hope to see you again!
by A verified traveler
Posted 26 May 2024
Its a regular hotel, but could use a little TLC. The wall paper peeling and the light covers knockdown and just sitting on the grown.... The Bartender was the high light of the stay, very generous guy!
Comment from Hotel Management
31 May 2024 by Peter, Hotel Management
Hello Dylan, thank you for rating and commenting on your stay. We appreciate the feedback and are continually working to improve the hotel. We'll share your insights with our maintenance team. We're glad to hear the servcie you recieved in the bar was good. We hope you'll choose to stay with us again!
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
13 Jun 2024 by Peter, Hotel Management
Hello Beatriz, thank you for rating and commenting on your stay. We're glad to see it was a 5 out of 5 and hope you'll choose to stay with us again!
by A verified traveler
Posted 9 May 2024
One of the staff members was rude and unaccomodating.
Comment from Hotel Management
11 May 2024 by Peter, Hotel Management
Hello Tamara, thank you for rating and commenting on your stay with us. We're sorry to hear about the service you received at the front desk. We've shared your experience with our front office leadership team and are using it as a training opportunity with the team. We are working to assure all our guests receive warm and friendly service. We hope to improve to serve you better in the future.
