Ratings based on 961 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
The check in went great. The concierege was very helpful. Unfortunately we had trouble with our bathroom as there was no shower curtain and the tub didnt drain. It was resolved.
Comment from Hotel Management
18 Jun 2024 by Manager, Hotel Management
Hello Ann,We are glad to hear that you had a smooth check-in and found our concierge helpful. We apologize for any inconvenience you experienced with the bathroom but are pleased to hear that the issue was resolved. Your feedback is valuable to us as we continually strive to improve our services for all guests.
by A verified traveler
Posted 14 Jun 2024
Friendly staff. Good breakfast. Good value. Beds are incredibly hard.
Comment from Hotel Management
14 Jun 2024 by Manager, Hotel Management
Hello Chris,We appreciate your kind words about our staff and breakfast. Our team strives to provide exceptional service to all our guests. We have noted your feedback about the beds and will share it with our management for further consideration. Your comments are valuable to us as we continuously work to improve our guests' experience.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Manager, Hotel Management
Hello Kelly,We are delighted to hear that you had a wonderful experience at our hotel! Your satisfaction is our top priority, and we look forward to welcoming you back soon.
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
7 Jun 2024 by Manager, Hotel Management
Hello Mikinzie,We appreciate you choosing to stay with us and hope you had a pleasant experience overall. Feel free to contact us directly with any specific feedback you may have from your recent stay.
by A verified traveler
Posted 3 Jun 2024
The rate for this property is twice the going rate for a facility of this quality level. I would have expected a TV that works, finished trim, caulked ceilings without a gap, a step-in shower, and bed reading light that function. I will skip this property in the future.
Comment from Hotel Management
6 Jun 2024 by Manager, Hotel Management
Hello Greg, We appreciate your feedback and apologize for any inconvenience you experienced. We will share your comments with the team for further review and improvement. Our aim is to ensure a comfortable stay for all guests and we regret if we fell short in meeting your expectations on this occasion.
by A verified traveler
Posted 24 May 2024
Great staff. Loved the jetted bathtub in my room.
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello will,We are thrilled to hear that you enjoyed the service provided by our staff and the jetted bathtub in your room. It's wonderful to know that you had a relaxing stay with us. If you have any further feedback or need assistance, please feel free to reach out to our management team.
by A verified traveler
Posted 21 May 2024
Good place, kept up good overall!
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Curt,We are delighted to hear that you found our hotel to be well-maintained during your stay. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience!
by A verified traveler
Posted 19 May 2024
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello Cindy,We are delighted to hear that you had an excellent experience during your stay with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 13 May 2024
terrible water pressure
Comment from Hotel Management
15 May 2024 by Manager, Hotel Management
Hello Erin, We regret to hear about your experience with the water pressure and apologize for any inconvenience caused. Your feedback has been noted for further review by our team to ensure a comfortable stay for all our guests. Thank you for bringing this to our attention.
by A verified traveler
Posted 9 May 2024
Comment from Hotel Management
30 May 2024 by Manager, Hotel Management
Hello lorraine, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
