Ratings based on 718 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jun 2024
The best part of this hotel is that the staff are very nice and helpful. We also enjoyed the pool and that it provided breakfast. We did not enjoy the run down appearance of the hotel and the rooms, the noise of Saturday night guests until 3am, room service is only offered every 3 days, and breakfast options are very basic.
I had specifically reserved a non-poolside room, but that is what we got. The frame of this door came off the wall. The air conditioner was old and very loud coming on & off all night. We had to ask for another towel for the room to equal the number of us, and shampoo, we had to ask for pool towels at the front desk since the shelf by the pool was completely empty.
For the price we paid, this hotel is NOT worth the stay. It's unfortunate because the staff were very wonderful.
by A verified traveler
Posted 14 Jun 2024
Air conditioner in our room did not work and with the pool it was really humid. 76-80 degrees and humid while trying to sleep. The guy serving breakfast is great he loves his job
by A verified traveler
Posted 8 Jun 2024
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 5 Jun 2024
Hotel is a little run down but the pool is nice but the room was run down. And the AC was loud.
by A verified traveler
Posted 26 May 2024
The rooms were filthy. I was not impressed.
by A verified traveler
Posted 25 May 2024
Staff was extremely helpful and let me check in early due to the fact I was only staying the night and had to leave early the next day. Wonderful experience staying here!
by A verified traveler
Posted 6 May 2024
by A verified traveler from Hoyt lakes
Posted 5 May 2024
It was clean and the pool worked which was a big plus for traveling with kids. Breakfast was great
by A verified traveler
Posted 26 Apr 2024
Like the pool area