Ratings based on 692 Verified Reviews

3.6 out of 5
60% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 17 Jun 2024
We didn’t have a curtain for our shower, so when you take a shower all the water was all over the bathroom, we ask and they never brought it to the room.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jun 2024
2 out of 5
by A verified traveler

Posted 15 Jun 2024
Boiler broke no hot water for 3 of 4 day stay. Each less and less options for breakfast ran out and no refills available computer broke not able to use good location staff pleasant beds comfortable and staff would replace any items when asked
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2024
1 out of 5
by A verified traveler from Mountain Iron

Posted 10 Jun 2024
No hot water for the entire stay. Front desk unstaffed
1 out of 5
by A verified traveler

Posted 10 Jun 2024
Did not have hot water the entire stay
1 out of 5
by A verified traveler

Posted 10 Jun 2024
No hot water? Boiler broke, No discount, no hot shower, no communication, locked us out of our room, staff barely spoke English. Stained carpets, will never ever stay here again.
4 out of 5
by A verified traveler

Posted 10 Jun 2024
We stayed in the suite with 3 adults and 4 children. Plenty of space for us all. They need to keep the breakfast area stocked. Other was good. No hot water our last night or morning.
4 out of 5
by A verified traveler

Posted 4 Jun 2024
Staff were very helpful.
5 out of 5
by A verified traveler

Posted 28 May 2024
The vg