Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 May 2024
Overall the property was clean and inviting. The staff were nice. However, we could barely sleep in our room. The lights/switches were confusing. We had a hard time turning off the lights on the structure under the tv, which seem unnecessary in the first place. So those stayed on most of the night.. The sheets were very crinkly noisy. The air system was very loud and kept coming on frequently. Also we were on the 5th floor and could still hear people talking/traffic on street level. I was also confused by the location of the coffee maker? I had to carry it somewhere else in the room just to plug it in and make coffee, which again seems unnecessary. Sometimes “fancy” isn’t always better.
by A verified traveler
Posted 4 May 2024
Location
by A verified traveler
Posted 30 Apr 2024
Very clean! Excellent breakfast. Friendly staff. We will return.
Comment from Hotel Management
3 May 2024 by Connor Mc., Hotel Management
Hello Vicky,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis.Thank you,
by A verified traveler
Posted 29 Apr 2024
Parking was great and reasonable, convenient for most venues, and room was right for our needs.
Comment from Hotel Management
29 Apr 2024 by Connor Mc., Hotel Management
Hello Gretchen,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,
by A verified traveler
Posted 28 Apr 2024
Everything was great besides having to pay for parking.
Comment from Hotel Management
29 Apr 2024 by Connor Mc., Hotel Management
Hello Ellie,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,
by A verified traveler
Posted 28 Apr 2024
Excellent
Comment from Hotel Management
29 Apr 2024 by Connor Mc., Hotel Management
Hello Eileen,Thank you very much for your feedback and review. We are thrilled to hear you enjoyed your stay! Hopefully we have the pleasure of hosting you again in the future when your travels bring you back to Minneapolis!Thank you,
by A verified traveler from Brookings
Posted 21 Apr 2024
The facility was nice. Parking downtown is fair.
Comment from Hotel Management
22 Apr 2024 by Kylee - GM, Hotel Management
Patrick,Thank you for your positive feedback! We are delighted to hear you enjoyed your time with us.
by A verified traveler
Posted 21 Apr 2024
Staff was friendly and helpful. The rooms were very clean
Comment from Hotel Management
22 Apr 2024 by Kylee - GM, Hotel Management
Eric,Thank you so much for the positive feedback! We are delighted you enjoyed your time with us and look forward to welcoming you back again in the near future.
by A verified traveler
Posted 17 Apr 2024
Great breakfast and espresso!
Easy access to light rail.
Comment from Hotel Management
22 Apr 2024 by Kylee - GM, Hotel Management
Kevin,Thank you for your positive feedback. We are delighted you enjoyed your time with us.
by A verified traveler
Posted 17 Apr 2024
Everything was excellent
Comment from Hotel Management
22 Apr 2024 by Kylee - GM, Hotel Management
Louai,Thank you for your positive feedback! We are delighted to hear you enjoyed your stay with us.
