Ratings based on 417 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Staff are very kind and accommodating. Room was clean, but smelled of cigarettes and really needs updated. Staff exained that they are getting the facility updated very soon. Also, the inside pool and hot tub are down (not functioning). Other than that it was a very good experience.
Comment from Hotel Management
3 Jun 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We are happy to be updating the hotel soon.
by A verified traveler
Posted 23 May 2024
Broiler broke while we were there so no hot water. The hotel more than made up for it. The rooms need updating. The entire staff is amazing!!
Comment from Hotel Management
3 Jun 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We are updating soon and look forward to the updates. WE are glad to hear that the staff was helpful.
by A verified traveler
Posted 20 May 2024
Grass needed cutting, shrubbery needed trimming, and landscaping beds needed attention.
Comment from Hotel Management
21 May 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. I will share your comments regarding the outdoor tidiness with the Host.
by A verified traveler from Hendersonville
Posted 15 May 2024
Great staffing!
Comment from Hotel Management
3 Jun 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We appreciate your kind words about our staff.
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
3 Jun 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us. We appreciate your feedback.
by A verified traveler
Posted 8 Apr 2024
I loved how friendly the staff was
Comment from Hotel Management
11 Apr 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time rate your stay with us. I will pass the compliment on regarding the staff.
by A verified traveler
Posted 1 Apr 2024
Friendly, gelpful staff.
Comment from Hotel Management
6 Apr 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay with us and for mentioning our staff. We are glad you enjoyed your stay.
by A verified traveler
Posted 29 Mar 2024
Friendly staff. Good breakfast.
Comment from Hotel Management
1 Apr 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to give us an excellent review.
by A verified traveler
Posted 24 Feb 2024
Comment from Hotel Management
29 Feb 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay. We are glad you enjoyed your stay and hope to welcome you back soon.
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
20 Feb 2024 by Sarah Holliday, Hotel Management
Thank you for taking the time to rate your stay. We are glad you enjoyed your time here and hope to welcome you back in the future.
