Ratings based on 77 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 6 Jan 2024
Beautiful hotel and grounds with wonderful views off our back deck. The 2 person jetted tube was just what was needed after a day long hiking treks. Friendly and professional staff and we enjoyed a very good dinner on site and the included breakfast had several options and you can choose all you wish to eat.
Comment from Hotel Management
5 Feb 2024 by David, Hotel Management
Thank you!
by A verified traveler from Rockport
Posted 30 Jul 2023
Beautiful property in a quiet, rural, private area of rainforest,
Comment from Hotel Management
30 Jul 2023 by David, Hotel Management
Thank you a lot for your review Pablo! Mindo is a very nice place to visit :-)
by A verified traveler
Posted 22 Jul 2023
This is a hidden gem. With easy access to all the activities in Mindo, this little resort has it all. When you arrive you are warmly greeted and the staff is eager to help make your stay memorable. The rooms are luxurious and the offer incredible views of the cloud forest. The food is incredible, the pool is gorgeous, and the surrounding environment is breathtaking. I can't wait to go back.
Comment from Hotel Management
22 Jul 2023 by David, Hotel Management
Hello,We can only say thank you! We will continue doing our best so guests have the best possible experience with us in Mindo and Ecuador! :-)
by A verified traveler
Posted 9 Jul 2023
Staff are terrific; Marco was so friendly and accommodating and kind. Pool was lovely (that's one of the reasons we chose this hotel). Dinner food was just ok -- and overpriced for Ecuador. Private terrace off the room was serene. Just be sure to bring mosquito/bug repellent; you'll need it. Cost of hotel is really high for Ecuador and as a result, all the guests we met seemed to be American. One small complaint: The cleaning solution used is really strong and chemical-smelling (but the room and grounds are immaculate!); And I can't say enough good about the staff.
Comment from Hotel Management
10 Jul 2023 by David, Hotel Management
Hello Heather,Thank you a lot for your review, we always try our best and our guest have the best possible experience.We want to reconfirm our menu price is 25, with starter, main dish, dessert and drink. We have also options like main dish only, salad, or snacks.Bungalow booked was Suite Master which is the new ones we have and the best option. Almost fully booked for July. We have guests from United States, Canada, many countries of Europe and of course many guests from Ecuador, mostly in weekends and national holidays.We will check about the cleaning solution, sorry about this. We use smell of lavender. We will check some more options.Thank you again for your review. It makes us very happy and to continue trying our best.
by A verified traveler
Posted 6 Jul 2023 on Hotels
Comment from Hotel Management
7 Jul 2023 by David, Hotel Management
Gracias :-)
by A verified traveler
Posted 11 Jun 2023
This was such a lovely place stay! I usually don’t leave reviews, but everything here was wonderful from the incredibly helpful and friendly staff, to the meals, to the rooms/property. I would absolutely recommend this place to anyone staying in Mindo!
Comment from Hotel Management
5 Jul 2023 by David, Hotel Management
Thank you a lot! We only try our best :-)
by A verified traveler from South Otselic
Posted 25 Mar 2023
The views were incredible, the room was lovely, and the staff couldn’t have been more welcoming and helpful. This was a fantastic experience!!!
Comment from Hotel Management
30 Mar 2023 by Dana, Hotel Management
Thank you for your words
by A verified traveler
Posted 18 Feb 2023
Great place to stay in Mindo
Comment from Hotel Management
18 Feb 2023 by David, Hotel Management
Thank you for your review :-)
by A verified traveler
Posted 6 Feb 2023
Comment from Hotel Management
17 Mar 2023 by David, Hotel Management
Thank you for your review :-)
